Summary
Overview
Work History
Education
Skills
Aptitudes
Certification
Timeline
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CARLOS SALAZAR

CARLOS SALAZAR

Jr. Product Manager
Zapopan

Summary

Proactive and achievement-oriented Jr. Product Manager bringing 3 years of strategic management and leadership experience with special emphasis in FinTech businesses. Specializing in digital product development and growth strategies. Self-taught, natural leader and organized manager.

Overview

3
3
year of professional experience
3
3
Certifications
3
3
Languages

Work History

Junior Product Manager

Haiwi
Zapopan
08.2022 - 01.2023
  • Developed mockups for new products and passed a first mvp to production (tech)
  • Analyzed customer database to define the user persona and promote new product ideas
  • Managed to build a chatbot that decreased time client lasted within the pipeline from 1 month to 2 weeks.
  • Managed cross-functional teams to develop new products and drive improvements
  • Identified trends and business competitors to adjust value proposition and adjust marketing strategy
  • Coordinated innovative strategies to accomplish business objectives and boost long-term profitability.

Customer Success Specialist

Efektiva
Zapopan
01.2021 - 05.2021
  • Gave personalized attention to several clients and helped with their onboarding
  • Analyzed patterns and data to achieve a 20% increase in the use of our service
  • In charge of Gamification Project which included the realization of loyalty strategies -Increased customer customer interaction by 12% by implementing email marketing strategies.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Business Consultant Intern

Roque & Gardea
Zapopan
01.2021 - 03.2021
  • Part of the PHI Omega scholarship program where I carried out various consulting activities for a client
  • Did a financial analysis to measure profitability and competitiveness of the product
  • Created the brand from scratch as well as its identity -Analyzed up to 5 different competitors and highlighted their pros and cons compared to client's brand.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.

Junior Project Developer PASIA Accelerator

FAIR LAC
Zapopan
08.2020 - 12.2020
  • Together with different organizations we developed a Startup Accelerator that use Artificial Intelligence to solve social problems
  • Gathered around 30 different organizations related to IA to promote our accelerator
  • Elaborated a research document on AI in Mexico and its 4 social pillars: Health, Education, Environment and digital transformation of the government
  • Networking with companies through social media and cold calling
  • Compilation of 150+ possible candidates for the acceleration program.

Education

BBA - Business Administration And Strategy

Tec De Monterrey
Zapopan, Jalisco,MX
08.2018 - 12.2022

Bachelor of Arts - Economics

University of Calgary
Calgary, Alberta, CA
08.2016 - 12.2018

Skills

Market Analysis

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Aptitudes

Resilient

Proactive

Agile

Leadership

Autodidact

Empathetic

Certification

Product Management

Timeline

Product Management

02-2023

Blockchain Consultant Advanced

12-2022

Junior Product Manager

Haiwi
08.2022 - 01.2023

Customer Success Specialist

Efektiva
01.2021 - 05.2021

Business Consultant Intern

Roque & Gardea
01.2021 - 03.2021

Junior Project Developer PASIA Accelerator

FAIR LAC
08.2020 - 12.2020

Corporate Finance Specialization

06-2020

BBA - Business Administration And Strategy

Tec De Monterrey
08.2018 - 12.2022

Bachelor of Arts - Economics

University of Calgary
08.2016 - 12.2018
CARLOS SALAZARJr. Product Manager