CARLOS SALAZAR
Jr. Product Manager
Zapopan
Summary
Proactive and achievement-oriented Jr. Product Manager bringing 3 years of strategic management and leadership experience with special emphasis in FinTech businesses. Specializing in digital product development and growth strategies. Self-taught, natural leader and organized manager.
Overview
3
3
year of professional experience
3
3
Certifications
3
3
Languages
Work History
Junior Product Manager
Haiwi
Zapopan
08.2022 - 01.2023
- Developed mockups for new products and passed a first mvp to production (tech)
- Analyzed customer database to define the user persona and promote new product ideas
- Managed to build a chatbot that decreased time client lasted within the pipeline from 1 month to 2 weeks.
- Managed cross-functional teams to develop new products and drive improvements
- Identified trends and business competitors to adjust value proposition and adjust marketing strategy
- Coordinated innovative strategies to accomplish business objectives and boost long-term profitability.
Customer Success Specialist
Efektiva
Zapopan
01.2021 - 05.2021
- Gave personalized attention to several clients and helped with their onboarding
- Analyzed patterns and data to achieve a 20% increase in the use of our service
- In charge of Gamification Project which included the realization of loyalty strategies -Increased customer customer interaction by 12% by implementing email marketing strategies.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Business Consultant Intern
Roque & Gardea
Zapopan
01.2021 - 03.2021
- Part of the PHI Omega scholarship program where I carried out various consulting activities for a client
- Did a financial analysis to measure profitability and competitiveness of the product
- Created the brand from scratch as well as its identity -Analyzed up to 5 different competitors and highlighted their pros and cons compared to client's brand.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Junior Project Developer PASIA Accelerator
FAIR LAC
Zapopan
08.2020 - 12.2020
- Together with different organizations we developed a Startup Accelerator that use Artificial Intelligence to solve social problems
- Gathered around 30 different organizations related to IA to promote our accelerator
- Elaborated a research document on AI in Mexico and its 4 social pillars: Health, Education, Environment and digital transformation of the government
- Networking with companies through social media and cold calling
- Compilation of 150+ possible candidates for the acceleration program.
Education
BBA - Business Administration And Strategy
Tec De Monterrey
Zapopan, Jalisco,MX 08.2018 - 12.2022
Bachelor of Arts - Economics
University of Calgary
Calgary, Alberta, CA 08.2016 - 12.2018
Skills
Market Analysis
undefinedAptitudes
Resilient
Proactive
Agile
Leadership
Autodidact
Empathetic
Certification
Product Management
Timeline
Product Management
02-2023
Blockchain Consultant Advanced
12-2022
Junior Product Manager
Haiwi
08.2022 - 01.2023
Customer Success Specialist
Efektiva
01.2021 - 05.2021
Business Consultant Intern
Roque & Gardea
01.2021 - 03.2021
Junior Project Developer PASIA Accelerator
FAIR LAC
08.2020 - 12.2020
Corporate Finance Specialization
06-2020
BBA - Business Administration And Strategy
Tec De Monterrey
08.2018 - 12.2022
Bachelor of Arts - Economics
University of Calgary
08.2016 - 12.2018
Similar Profiles
IVAN AGREDANOIVAN AGREDANO
IT Manager at ArrendamasIT Manager at Arrendamas
Lorena Montalvo GarcíaLorena Montalvo García
Royalty and Contract Senior Manager at IBM DE MEXICO COMERCIALIZACION Y SERVICIOSRoyalty and Contract Senior Manager at IBM DE MEXICO COMERCIALIZACION Y SERVICIOS
Ivan Rafael Castañeda AriasIvan Rafael Castañeda Arias
Ingeniero En Mecatronica at GD INSTALLAZIONIIngeniero En Mecatronica at GD INSTALLAZIONI