Carlos Adrian Cossio Hernandez
Gonzales Ortega
Summary
Contribute important elements to the company where I work, as well as acquire new knowledge, which make an important and productive member of it.
Overview
10
10
years of professional experience
Work History
SSR
IBM
MEXICALI
07.2018 - Current
- Attention to corrective and preventive maintenance services to computer and financial equipment (computers, boxes, printers and peripherals) review and installation of network nodes, Lenovo servers, cisco router, communications equipment in general.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Updating POS, loading Windows OS, creating images for re-recording, among other activities in the state of BC and part of Sonora.
Field Service Technician
CASUNI
11.2013 - 01.2018
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Tested systems, noting issues and completing preventive maintenance.
- Corrective and preventive maintenance and installation and dismantling of ATMs of the brands NCR (models P77 and SS22), Wincor(1500xe, 2000xe) and Diebold(520 and 522) this in the city of Mexicali and surrounding areas, installation of software, follow-up reports to service tickets, channeling of failures, management of travel expenses and evidence of the same, among other activities.
Education
ING. MANUFACTURA INDUSTRIAL
UNIVERSIDAD POLITECNICA DE BAJA CALIFORNIA
MEXICALILIC. INFORMATICA
UNIVERSIDAD AUTONOMA DE BAJA CALIFORNIA
MEXICALISkills
- Conflict Resolution
- Clerical Support
- Self-Directed
- Research
- Help Desk Support
- Network Troubleshooting
- Hardware diagnostics
- Software Installation
- Network Architecture
- Customer Service
- Service support
- Network diagnostics
- Technical Support
Timeline
SSR
IBM
07.2018 - Current
Field Service Technician
CASUNI
11.2013 - 01.2018
ING. MANUFACTURA INDUSTRIAL
UNIVERSIDAD POLITECNICA DE BAJA CALIFORNIA
LIC. INFORMATICA
UNIVERSIDAD AUTONOMA DE BAJA CALIFORNIA
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