Carlos Alberto Cervantes Garrido
Mechatronic Engineer
Jardines de Churubusco
Summary
Helpful professional commended as valuable team player with expertise in maintenance service and leader team. Ready to bring 7 years of relevant work experience to new position in facility and technical industry
Face professional challenges in my work life, assuming with enthusiasm, responsibility, academic and professional experience acquired in recent years, leading the team to meet the company's objectives and goals as well as personal ones.
Overview
14
14
years of professional experience
1
1
Language
Work History
Service Engineer
LINK
05.2021 - Current
- Continue and strong communication with the customer so that your machines are always working, and empathy with their needs
- Managing the facility where I interacted with suppliers, and internal costumers, coordinated the maintenance for chiller, compressor, electrical cabinets, special machinery
- Provided customer feedback to team to facilitate project road map and relationship planning.
- Corrective and preventive maintenance to auto-parts machinery test
- Escalated and re-produced problem to internal development sources to reach solution.
- New machines installation, start-up and calibration on site
- Relocated machinery (both national and foreign)
- Planning of new projects, with negotiations with the customer to finish the installation
- Calibration of new and old machines
- Support and troubleshooting on site and remote
- Updated electrical prints
- Machine´s training
- Effective communication with the US team to solve problems.
FM (CitiBanamex Project)
SODEXO
07.2018 - 05.2021
- Administration of cleaning and maintenance staff, constant safety talks and awareness of activities to be carried out
- Continues communication with personal on charge to keep people informed and generate confident ambient where feel good
- Administration of suppliers, purchase orders, reports, delivery jobs
- Meeting with customer to improve the service, creating action plans to keep the facilities building in excellent conditions and solve issues in the best way
- Monitored project progress, identified risks and took corrective action as needed
- Resolution the issues with the customer and our personal to improve the relations and generate a confident ambient
- Hiring new personnel, interviews and termination of contracts
- Cultivated strong working relationships with stakeholders, fostering partnerships that supported project success
- Preventive and corrective maintenance in ten Citibanamex facilities in north area including corporative, substations, emergency generators, electrical cabinets, fire protection system, UPS, chiller, UMA´s, air conditioner, CRAC´s, servers, hydraulic installations, according the Citibanamex plan
- Analyzed project performance data to identify areas of improvement.
- Managed budgets assigned to each building and perform activities for improvement of each one
- Developed comprehensive project plans, outlining objectives, timelines, and deliverables to keep teams focused on goals
- Work under pressure
Regional Manager (UVM Project)
BAUHAUS
02.2017 - 07.2018
- Coordination of preventive maintenance for Universidad del Valle de Mexico facilities, substations and emergency plants, buildings
- Administration of cleaning and maintenance personnel, safety talks, and awareness of the activities to be carried out
- Human resources protocols with staff, hiring's, interviews
- Administration of budgets assigned for each building
- Materials management for all buildings
- Negotiations with customer to improve service
- Monitoring monthly evaluations of quality of customer service (KPI's).
Electrical Project Manager
Fritec (Fricción Y Tecnología)
08.2010 - 02.2017
- Design, supervising and detecting faults in electrical installations for machinery, substations, emergency plants, UPS, lighting and others.
- Review and repair of electronic boards
- Design of control panels for machinery, installation and calculation of machinery connections (cable laying, tray and pipe installation)
- Corrective maintenance on CNC machines and troubleshooting of machinery in general
- PLC programming, thermo-regulators, microcontrollers
- Updating control panels
- In the administrative part, databases, project administration, macros and developments in Excel to facilitate processes.
Education
Mechatronic Engineering -
Universidad Del Valle De Mexico
Mexico City, Mexico08.2028
Skills
-Auto parts testing equipment courses
undefinedPersonal Traits
- Total willingness to continue learning and improve in every aspect
- Establish good interpersonal relationships to form a solid work team
- Work with all responsibility and honesty as before
- Concern about developing new projects
- Seek new expectations for personal and professional development
- Put together an excellent work group for the well-being of the company
- Work under pressure
Timeline
Service Engineer
LINK
05.2021 - Current
FM (CitiBanamex Project)
SODEXO
07.2018 - 05.2021
Regional Manager (UVM Project)
BAUHAUS
02.2017 - 07.2018
Electrical Project Manager
Fritec (Fricción Y Tecnología)
08.2010 - 02.2017
Mechatronic Engineering -
Universidad Del Valle De Mexico
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