Hi, I’m
Carlos Alberto Luna Chores
Food And Beverage Server
Benito Juarez,ROO
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Proactive server produces high-quality work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.
Overview
7
years of professional experience
3
years of post-secondary education
Work History
The Excellence Collectios Cancún, Quintana Roo
Management Trainee
12.2021 - Current
Job overview
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and implemented team projects to accomplish objectives.
- Managed and mentored team of 8 employees.
Grand Palladium Costa MujeresCancún , Quintana Roo
Restaurant Waiter
09.2018 - 12.2021
Job overview
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers like bottles of wine and several romantic dinners in the beach.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
Turibus CDMX.México City, Mexico
Bilingual Customer Service Representative
03.2015 - 08.2018
Job overview
- Specialized customer service with the aim of achieving more sales both nationally and abroad.
- Proposal of solutions that guarantee customer satisfaction as well as the growth of the company.
Education
Instituto De Estudios Superiores De TurismoMéxico City
Bachelors Degree in Tourism from Business Administration
02.2015 - 08.2018
Skills
Customer Relations
undefinedTimeline
Management Trainee
The Excellence Collectios
12.2021 - Current
Restaurant Waiter
Grand Palladium Costa Mujeres
09.2018 - 12.2021
Bilingual Customer Service Representative
Turibus CDMX.
03.2015 - 08.2018
Instituto De Estudios Superiores De Turismo
Bachelors Degree in Tourism from Business Administration
02.2015 - 08.2018
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