Carlos Alberto Martínez González
Saltillo
Summary
Thorough Senior Consultant professional with competency in developing project and implementation plans. Gifted with strong analytical and project management skills. Successful in meeting new challenges and finding effective solutions. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
6
6
years of professional experience
Work History
Senior Consultant
DTNA
05.2023 - 01.2024
- Implemented data-driven approaches for assessing project success, continuously refining processes based on insights gained over time.
- Enhanced team performance by implementing training programs and fostering a collaborative work environment.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Conducted regular reviews of operations and identified areas for improvement.
Sr Consultant: Supply Chain Management, Production supervisor, materials expeditor
Cornerstone Consulting LLC
03.2022 - 07.2022
- Gestión de crisis y gestión de inventario en todas las plantas de fabricación
- Enfoque práctico, compromiso directo con la base de proveedores para acelerar la recuperación de las operaciones comerciales, y devolverlos a una excelencia operativa equilibrada, sostenible y rentable
- Aseguramiento de materiales críticos por prioridad de urgencia
- Por cliente, por NP, por proveedor, por ubicación
- Región
- Disponibilidad de inventario segura y visibilidad de pedidos futuros
- 10 DOH || 13 Semanas || 26 Semanas
- Involucrar al proveedor para brindar soporte con pedidos de tiempo de entrega compromiso
- Agilizar el proceso con Proveedores/Gerencia
- Programa de entrenamientos orientados a la seguridad, efectividad de esfuerzos y distribución de tiempo efectivo
- Manejo de personal: Integrarlos| coordinarlos | enfocarlos | especializarlos
- Actualizar parámetros
- Plazos de entrega del proveedor | Plazos de entrega del cliente - Capacidades de producción
- Optimización EDI y Gestión de la Demanda
- Optimizar los procedimientos estándar
- Disciplinas estructuradas y centralizadas de la cadena de suministro
- Visibilidad de la cadena de suministro de extremo a extremo.
Customer Service, Materials & Shipping Superintendent
AMD Plastics de México
09.2018 - 05.2019
- Reduced production downtime through diligent inventory management and timely material replenishment.
- Conducted regular audits of warehouse stock levels, identifying discrepancies and implementing corrective actions to maintain optimal inventory levels.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Trained junior staff on proper handling procedures for hazardous materials, promoting safety awareness throughout the organization.
- Streamlined shipping processes by collaborating with logistics providers on optimizing transport routes, leading to reduced delivery times and lower freight expenses.
- Optimized warehouse storage layout for efficient usage, reducing labor costs associated with material movement and retrieval.
- Worked closely with engineering teams to identify alternative materials that met project requirements while lowering overall costs.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Improved inventory accuracy by implementing a comprehensive materials tracking system.
- Coordinated with suppliers to expedite shipments during critical shortages, minimizing production delays.
- Collaborated with other departments to ensure accuracy of all measurements.
Warehouse and shipping supervisor/customer service
Grupo Antolin Arteaga
10.2018 - 05.2019
- Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Met or exceeded production goals and objectives by following strict procedures.
- Developed and implemented strategies to improve team productivity and efficiency.
- Monitored production levels and implemented measures to increase output.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Determined staffing needs, developing schedules to staff all shifts.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
Customer Service
Saint-Gobain América
12.2017 - 06.2018
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Developed and updated databases to handle customer data.
- Sought ways to improve processes and services provided.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Tracked customer service cases and updated service software with customer information.
- Updated account information to maintain customer records.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided primary customer support to internal and external customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
BBA - Communications
UANE
Saltillo, Coahuila, Mexico05.2007
Skills
- Data Warehousing
- Performance Assessments
- Resource Evaluation
- PHP
- Cultural Awareness
- Operations Analysis
- Staff Management
- Negotiation
- Project Documentation
- Idea Development and Brainstorming
- Performance Tracking
- Consulting
Sports and family
I love the outdoors sports like: Basketball, football, golf, fishing and trailing.
Passing time with my family give me the extra drive to perform in optimal conditions.
I like visual arts and social trending (for personal analysis).
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Consultant
DTNA
05.2023 - 01.2024
Sr Consultant: Supply Chain Management, Production supervisor, materials expeditor
Cornerstone Consulting LLC
03.2022 - 07.2022
Warehouse and shipping supervisor/customer service
Grupo Antolin Arteaga
10.2018 - 05.2019
Customer Service, Materials & Shipping Superintendent
AMD Plastics de México
09.2018 - 05.2019
Customer Service
Saint-Gobain América
12.2017 - 06.2018
BBA - Communications
UANE
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