Carlos Alejandro Estrada Ramirez

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Optimized customer satisfaction by providing technical support and addressing inquiries effectively.
• Enhanced user satisfaction by providing prompt, accurate, and reliable technical support.
• Provided technical support and issue resolution to users via remote assistance platforms.

I solved highly complex problems efficiently.

I stood out by taking on repairs that other places wouldn’t, and that’s how I grew my business.