Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Alexis Reyes R

Heroica Matamoros

Summary

sales agent learned communicate with clients , building strong report on sales. Professional commincations have gain experince through out the years also with customer service helping solve my clients problem.

Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Offering strong foundation in communication and negotiation skills, eager to learn and thrive in sales environment. Brings reliable understanding of customer service principles and ability to quickly grasp product knowledge. Ready to use and develop persuasive techniques and CRM abilities in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Travel Agent

Teleperformance
01.2022 - 01.2024
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Followed up with customers to increase customer service with travel plans.

Sales Agent

Alorica
01.2021 - 08.2021
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.

Education

High School Diploma -

Simmons Career Center
Plant City Florida
06-2014

Skills

  • Itinerary planning
  • Travel industry expertise
  • High volume environments
  • Travel research
  • Client relations
  • Customer assistance
  • Sales training
  • Sales presentations
  • Adaptability to change
  • CRM software usage
  • Performance tracking
  • Sales follow-up

Languages

Spanish
Advanced (C1)

Timeline

Travel Agent

Teleperformance
01.2022 - 01.2024

Sales Agent

Alorica
01.2021 - 08.2021

High School Diploma -

Simmons Career Center
Carlos Alexis Reyes R