Carlos Anguiano Carlos Armando Anguiano Calzadillas
Douglas
Summary
Diligently enhanced customer satisfaction at Walmart by swiftly locating items and managing stock with expertise in pallet jack operation and safety awareness. Demonstrated strong manual dexterity and computer proficiency, ensuring timely and accurate order fulfillment. Cultivated positive customer relationships, significantly contributing to a welcoming shopping environment.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
4
4
years of professional experience
Work History
Overnight Stocking
Walmart
09.2024 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Online Personal Shopper
Walmart
09.2023 - 09.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Server
Dairy Queen
03.2021 - 08.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
No Degree - Computer Science
Cochise
DouglasNo Degree - Biology
Unison
HermosilloHigh School Diploma -
Ppep Tec
Douglas05-2019
Skills
- Stock replenishment
- Shipment unloading
- Computer skills, Excel, Office, Power Point, etc
- Cardboard compacting
- Able to lift 60 lbs
- Order picking
- Manual dexterity
- Merchandise display
- Safety awareness
- Unloading trucks
- Pallet jack operation
- Unloading merchandise
- Stock rotation
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Software
Excel
Office
Power Point
Timeline
Overnight Stocking
Walmart
09.2024 - Current
Online Personal Shopper
Walmart
09.2023 - 09.2024
Server
Dairy Queen
03.2021 - 08.2024
No Degree - Computer Science
Cochise
No Degree - Biology
Unison
High School Diploma -
Ppep Tec
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