Carlos E. Lara
Calexico
Summary
Smart assistant restaurant manager. Successful at handling patron assistance and problem-solving for large several-seat restaurant. Focused and enthusiastic with excellent customer service and conflict resolution skills.
Overview
1
1
year of professional experience
Work History
Assistant Restaurant Manager
Pollo El Mezón
Mexicali
11.2023 - 08.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Created new menu items based on customer feedback and industry trends.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Education
High School -
Preparatoria 16 de Septiembre
Mexicali, BSkills
- Complaint resolution
- Organization and prioritization
- Customer service best practices
- Customer engagement
- Team building
- Collaboration
- Team Management
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Timeline
Assistant Restaurant Manager
Pollo El Mezón
11.2023 - 08.2024
High School -
Preparatoria 16 de Septiembre
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