Carlos Meza

Guadalajara, Jalisco

Summary

Effective Student committed to learning, developing skills and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

year of professional experience

Languages

Work History

Call Center Representative

Teleperformance

Guadalajara, Jalisco

01.2022 - 10.2022

Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

High School Diploma -

Preparatoria San José Del Valle

Guadalajara, Jalisco, Mexico

05.2001 -

Skills

Customer service

Data entry

Adaptability

Problem-solving skills

Answering questions

Native Spanish speaker

Fluent in English

Data gathering

Calm disposition

Software

Java Knowledge

Programming

CSS

Interests

AI development