DTPS
Carlos Rafael Gomez Hernandez
Robotics Engineer
Jesus María
Summary
Results-driven robotics engineer with a strong background in technical services and expertise in automation and industrial robot maintenance. Recognized for exceptional analytical skills, leadership abilities, and problem-solving capabilities. Focused on optimizing processes and ensuring the seamless operation of advanced systems. Proven track record in integrating innovative technologies and fostering the development of high-performance teams. Seeking supervisory or managerial roles to spearhead strategic projects in automation and drive organizational success.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Senior Service Engineer
PANASONIC
02.2023 - Current
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
- Led training sessions for junior engineers, boosting their skills development and overall productivity.
- Implemented efficient inventory management systems to ensure sufficient stock levels for spare parts required during servicing visits.
Field Service Engineer
FANUC MEXICO
05.2021 - 01.2023
- Scheduled service calls according to customer location and urgency of need.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Performed onsite installation, modification and maintenance of systems and equipment.
Maintenance Engineer
YOROZU
07.2019 - 04.2021
- Performed preventive and corrective maintenance on pneumatic, hydraulic, and electronic systems.
- Programmed and taught YASKAWA, OTC, and FANUC robots for production line integration.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
Education
Intensive Course in Welding And PANASONIC Robots - Robotics
PANASONIC CONNECT
Osaka, Japan 05.2001 -
Certification in Robotics And Advanced Automation - Robotics
FANUC ACADEMY
Aguascalientes, Mexico 05.2001 -
Bachelor of Science - Robotics
UNIVERSIDAD ATONOMA DE AGUASCALIENTES
Aguascalientes, Mexico 05.2015 - 12.2019
Skills
Leadership and team development
Troubleshooting complex advanced systems
Field service experience
undefinedPersonal Information
Age: 28
Software
ROBOGUIDE
OFFICE PACK
Timeline
Senior Service Engineer
PANASONIC
02.2023 - Current
Field Service Engineer
FANUC MEXICO
05.2021 - 01.2023
Maintenance Engineer
YOROZU
07.2019 - 04.2021
Bachelor of Science - Robotics
UNIVERSIDAD ATONOMA DE AGUASCALIENTES
05.2015 - 12.2019
Intensive Course in Welding And PANASONIC Robots - Robotics
PANASONIC CONNECT
05.2001 -
Certification in Robotics And Advanced Automation - Robotics
FANUC ACADEMY
05.2001 -
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