Carlos Raúl Quintero Serrano
Business Administration
CDMX
Summary
Adaptability
Focused on complying on job metrics.
Ready to help team achieve company goals.
Good learner, eager to understand key on job performance knowledge.
Overview
13
13
years of professional experience
Work History
Debit Card Claims Specialist / JP Morgan Chase
Teleperformance Mexico
05.2022 - 02.2023
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Creating claims to Fraud and Non Fraud Scenarios
- Adherence to Quality, Average Handle Time and On Time Working Standards
Futures Trader
Self Employed
09.2017 - 01.2022
- Managing own account, Intraday futures trading of the Chicago Mercantile Exchange Products
- Stock Indices (Nasdaq 100, S&P 500 and Russell 2000), Currencies, Gold and Crude Oil (WTI)
- Development of technical systems to determine buy and sell signals
Anti Money Laundering Compliance Officer
Hamco Financiera SAPI de CV, SOFOM, ENR
01.2013 - 09.2017
- Obtaining the necessary permits from local Financial Authorities to operate in the Mexican Financial System.
- Compliance with Anti Money Laundering prevention guidelines.
Treasurer
Grupo Valsa, S.A. de C.V.
10.2009 - 11.2012
- Control, planning and administration of financial resources
- Risk Management; hedging exchange rates, interest rates and aluminum prices using forwards, futures and options
- Banking transactions; credit, foreign exchange, money markets, letters of credit.
Education
No Degree - Business Administration
ITAM Instituto Tecnologico Autonomo DeMexico
05.2001 -
Skills
Excellent interaction with English-speaking Customers and Suppliers
Ability to synthesize Key characteristics of Administrative and Production Processes
Microsoft Excel, WordPowerPoint, OutlookSalesforce CRM
Languages English C2 Proficient
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Debit Card Claims Specialist / JP Morgan Chase
Teleperformance Mexico
05.2022 - 02.2023
Futures Trader
Self Employed
09.2017 - 01.2022
Anti Money Laundering Compliance Officer
Hamco Financiera SAPI de CV, SOFOM, ENR
01.2013 - 09.2017
Treasurer
Grupo Valsa, S.A. de C.V.
10.2009 - 11.2012
No Degree - Business Administration
ITAM Instituto Tecnologico Autonomo DeMexico
05.2001 -