Carmen Garcia
Puebla City, Puebla
Summary
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Jaxon INC
08.2019 - 09.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Identified upselling and cross-selling opportunities, contributing to increased sales.
Education
High School Diploma -
Diego Rivera Learning Complex
Los Angeles, CA06-2018
Skills
- Customer Service
- Team Collaboration
- POS System Operation
- Product Merchandising
- Calm Under Pressure
- Sales and Upselling
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Customer Service Associate
Jaxon INC
08.2019 - 09.2024
High School Diploma -
Diego Rivera Learning Complex
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