Carmen Lara Ledesma

Monitoring and atteding the expansión plan in Mexico to open 60 stores and having 210 stores by end 2022. Redifining recruiting and

hiring policies, processes and trainings in accordance to the new modules of people portal. Implementation of the labor reform to

migrate employees, payroll, benefits and vendors to the new Company. Creation of health manual, guideliness, programs and training

of Covid 19. Desing the program to introduce the union to the employees and stablish the benefits to be include in the agreement as

well as the way of working for attending retail cases.

Establishes the basis for turonver calculation for LATAM markets. Supports the HR Director in presentations for Latam and global. Review of payroll reports for accuracy. Partner with US payroll when reporting incidents, terminations, offcycle payrolls, etc. Review and monitor performance management process to ensure quality, timeliness and effectiveness for business. Assist with the needs assessment and determination of management and leadership training for business area. Conducts investigations, site assessments, and IDRs (all related forms of complaints) that ensure objective evaluation and resolution of issues. Provides management with collaborative consultation on sensitive or complex employee relations issues. Partners with HR Business Partner, EM and Total Rewards leader to ensure competitive pay for internal and external hires as well as to manage the communication and execution of pay for performance methodology and other aspects of our compensation philosophy.

Collaborate with management and employees to identify and resolve issues achieving a balance between business’ needs and employee needs. Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counselling managers and employees. Attends issues according to Ethic Code to improve manager and employee performance. Provide advice and guidance on employee relations' issues and performance management. Use critical thinking to effectively solve human resource issues; provide conflict resolution when required. Ensure compliance with local laws that impact HR; responds to local authorities and employee inquiries/complaints and coordinated their resolution. Participate in special projects related to HR initiatives and where designated, operate as project lead. Responsible of all the local labour laws matters needed to operate according to the law, i.e contracts, annex, be the visible speaker for local audit institutions, between other activities needed for this purpose.

Management of the vacancies for talent attraction to be filled in Corporate| Recruitment and selection of key positions such as Audit, Finance, Human Resources and Payroll. Verify and review contracts due to submit for payroll. Verify test results. Design and establish a formal recruitment and selection process. Design and stablish quality supplier survey due to rate the performance of the suppliers during recruitment and selection process. Report and KPIs | Design and stablish induction programme for new hiring.

Analyze and review promotions according to tabs . KPI’s reports and calculate the turnover for reporting to Commercial

department. Responsible of local new hires, terminations and payroll changes. Responsible of local payroll implementation. Collects

data for calculating payroll, resolving payroll discrepancies and maintaining payroll operations by following local legal requirements.

Reviews and requests payroll reports for accuracy. Partner with Payroll department when reporting incidents, terminations, off cycle

payrolls, etc. Attend and response employees’ doubts and concerns. Responsible of selecting and recruiting.

Responsibel of the Financial Group Training Center. Responsible of the onboarding programme for new staff. Generate and preparate training forms and reports for Human Resource Director. Design and implement guidelines for training. Responsible of the training programs aimed to Commercial Department. Partner with Commercial to lauch trainging programs such as Cashier's School, Executive Training, Certification of Funds, 5´s Methodolog. Responsible of training budget. Applicate employee surveys and analize the results. and analyze the results

Design and implement selecting and recruiting talent program. Responsible of local HR budget preparing based on expenses report

and further open stores. Leads and organizes the team building and engagement activities for the organization. Responsible of

attending and following up on labor disputes in process. Collects and provides local information to analyze turnover rates. Updates job

knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating

in professional organizations. Data management tracking including recruitment reporting.

Work with assigned business clients in the organization to manage the recruitment process for external and internal applicants including both non-exempt and exempt employees. Promote the guidelines to attract and retain the best talent. Manages all New Hire employee paperwork including administering pre-employment testing, pre-employment assessments, and reference checks

Responsible in sourcing, scanning resumes, interviewing and communicating with candidates and managers. Manages all

New Hire employee paperwork including administering pre-employment testing, pre-employment assessments, and reference

checks. Analyse results of assessments to recruitment. Responsible in hiring process and partner with Sales Trainer to

ensure employees onboardig and documents of new hires requested by the local partner such as Liverpool. Updates new hire employees and vacancies reports.