Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Carmi Lizarraga
Mazatlan,Sinaloa
Summary
Overview
20
years of professional experience
Work History
HDI INSURANCE, Mazatlan
Insurance Sales Manager
2019.01 - Current (5 years & 8 months)
Job overview
- Managed on-site insurance personnel, training staff in procedures, workflows, carrier underwriting guidelines and sales goals.
- Collaborated with renewal and servicing teams to deliver consistent, personalized sales and customer service to clients.
- Serviced existing insurance clients by soliciting additional policy renewals.
- Coordinated complex decision-making, overcoming objections to close new business.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Led weekly meetings with agents to discuss current objectives and achievements.
CHUBB INSURANCE, MAZATLAN
Senior Sales Executive
2004.05 - 2019.12 (15 years & 7 months)
Job overview
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Managed a team of sales representatives by setting goals, providing guidance, monitoring performance and offering coaching as needed.
- Conducted presentations to potential customers to demonstrate products or services capabilities.
- Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
Education
UNIVERSIDAD AUTONOMA DE SINALOA MAZATLAN, SINALOA, MEX
Bachelor of Arts from International Business
2004-07
University Overview
Skills
- Account Retention
- Risk Management
- Customer Service
- Operations Management
- Sales Targeting
- Sales Presentations
- Staff Training and Development
- Time Management
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Affiliations
Affiliations
- LOVE MOVIES, TO TRAVEL AND READING
References
References
References available upon request.Timeline
Insurance Sales Manager
HDI INSURANCE
2019.01 - Current (5 years & 8 months)
Senior Sales Executive
CHUBB INSURANCE
2004.05 - 2019.12 (15 years & 7 months)
UNIVERSIDAD AUTONOMA DE SINALOA
Bachelor of Arts from International Business
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