Carolina Brito Tinoco
Gold Coast
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Waitress
QT Resort
11.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sales Assistant
Nespresso Boutique
02.2019 - 06.2019
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Education
Double Degree Business & Science - Tourism And Hospitality / Marine Biology
Griffith University
Gold Coast, Australia11.2024
Diploma of Science -
James Cook University
Townsville City, Australia02.2021
High School Diploma -
Tecnologico De Monterrey
Querétaro City, Querétaro, Mexico12.2019
Skills
- Problem Solving
- Customer Service
- Fast Learner
- Strong Communication Skills
- Leadership Skills
- Team Collaboration
- Adaptability
- Ability to Work Under Pressure
- Coaching and Mentoring
Hobbies
Scubadiving, snorkel, photography, running and travel
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Waitress
QT Resort
11.2021 - Current
Sales Assistant
Nespresso Boutique
02.2019 - 06.2019
Double Degree Business & Science - Tourism And Hospitality / Marine Biology
Griffith University
Diploma of Science -
James Cook University
High School Diploma -
Tecnologico De Monterrey
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