Carolina Mendoza Manjarrez

- Establish efficient workflow processes, monitor daily productivity, and implement modifications to improve the overall effectiveness of personnel and activities.

- Oversee diverse roles in accounting, finance, HR, logistics, customer service and sales operations while implementing strategies.

- Financial Reporting as assigned.

- Maintain and update project timelines.

- Assisting and coordinating with the sales team.

- Assisting with inventory control.

- Maintain and update proposal and bid documents.

- Performing market research.

- Gathering and processing research data.

- Perform any other job duties as assigned.

- Shadowing members of the Accounting department as they perform their duties.

- Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records.

- Preparing financial reports, such as balance sheets and income statements, invoices, and other documents.

- Working with bookkeeping software.

- Handling sensitive or confidential information with honesty and integrity.

- Learning how to work as part of the Accounting team to compile and analyze data, track information, and support the company or clients.

- Taking on additional tasks or projects to learn more about accounting and office operations.

- Responsible for processing all returns and non-standard goods returned under existing agreements and warrantees with clients.

- Received returned devices and reviewed bill of lading to ensure that all returned inventory is accurately accounted.

- Coordinated all repair orders with technical repair department in order to diagnose issue and determine next actions that need to be taken.

- Coordinated entire lifecycle for returned devices with internal repair technicians, vendors and clients.

- Communicated with clients to inform them of any issues and where in the repair/replace cycle they are.

- Liaised with vendors to determine warrantee status on devices and react to each case appropriately.

- Entered into NetSuite Inventory all Returned devices associated with each client, any warrantee information, and any other required information.