Microsoft Office
Casee Rico
Goodyear,AZ
Summary
A diverse professional experience that has cultivated the ability to adapt quickly to new environments and learn new skills efficiently.
Proficient Au Pair skilled in household chores, shopping and activity planning. Familiar with offering homework assistance, managing extra-curricular activities and keeping kids safe in all environments. Offering 4 years of related experience.
Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Spanish with solution-oriented approach.
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Live-In Nanny
Private
Alameda, California
09.2017 - 02.2018
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
Hostess
Fresh Catch Cafe
Homer, AK
07.2017 - 09.2017
- Answered customer questions about hours, seating and reservations.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Housekeeper
Central Charters
Homer, AK
06.2017 - 09.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Removed waste paper and other trash from premises to designated area.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Dusted picture frames and wall hangings with cloth.
Server
Don Joses Mexican Food
Homer, AK
05.2016 - 02.2017
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Checked identification to enforce age regulations for alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Front Desk Receptionist
Kachemak Group Real Estate
Homer, AK
11.2014 - 02.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Managed online listing system with timely data input and updating appropriate information.
- Answered phone calls to respond to inquiries and transfer calls to correct personnel.
- Welcomed each new arrival pleasantly and usher to correct office.
Education
High School Diploma -
Centro De Estudios Del Mar
Puerto Peñasco, Sonora, Mexico 08.2006 - 07.2009
Skills
Household operations
Safety awareness
Grocery shopping
Cleaning procedures
Customer/Client relations
Office administration
Professional demeanor
Documentation and reporting
Menu memorization
Daily specials memorization
Software
Certification
EMT - Emergency Medical Technician
Timeline
Live-In Nanny
Private
09.2017 - 02.2018
Hostess
Fresh Catch Cafe
07.2017 - 09.2017
Housekeeper
Central Charters
06.2017 - 09.2017
EMT - Emergency Medical Technician
03-2017
Server
Don Joses Mexican Food
05.2016 - 02.2017
Front Desk Receptionist
Kachemak Group Real Estate
11.2014 - 02.2016
High School Diploma -
Centro De Estudios Del Mar
08.2006 - 07.2009