CASSIDY GRAHAM
Searcy
Summary
Motivated, reliable, and people-oriented professional with experience across customer service, administrative support, childcare, hospitality, and team-based environments. Known for strong communication skills, adaptability, and a positive work ethic developed through diverse roles and competitive athletics. Brings a proven ability to manage responsibilities, work well under pressure, and contribute effectively to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Fairfield Athletic Club
Cypress, TX
05.2025 - 08.2025
- Managed front desk operations including check-ins, phone calls, and scheduling
- Maintained accurate records and handled member inquiries professionally
- Supported facility operations through organization and customer service excellence
Waitress & Assistant Manager
Russo’s Pizzeria & Italian Restaurant
Cypress, TX
05.2024 - 08.2025
- Delivered high-quality customer service while managing multiple responsibilities in a high-volume setting
- Assisted with staff supervision, training, and scheduling
- Handled cash transactions and resolved customer concerns professionally
- Supported daily operations to ensure efficiency and compliance with food safety standards
Patient Care Associate
Unity Health Hospital
Searcy, AR
01.2025 - 05.2025
- Assisted nursing staff with direct patient care, including vital signs, patient transport, and daily care needs
- Accurately documented patient information in compliance with hospital protocols and HIPAA standards
- Provided compassionate support to patients and families in a fast-paced clinical environment
- Maintained a clean and safe patient care environment
Childcare Provider
Fairfield Athletic Club
Cypress, TX
05.2022 - 08.2024
- Supervised and cared for children in a safe, engaging, and structured environment
- Communicated effectively with parents regarding child needs and activities
- Demonstrated responsibility, patience, and attention to detail
Lifeguard
Fairfield Athletic Club Pools
Cypress, TX
05.2018 - 08.2020
- Ensured swimmer safety by monitoring pool activities and enforcing safety rules
- Responded effectively to emergencies and provided first aid when needed
- Maintained certifications and upheld facility safety standards
Referee
South Texas Referee Association
Houston, TX
08.2017 - 08.2018
- Officiated youth and competitive athletic events while enforcing rules and maintaining fairness
- Demonstrated leadership, decisiveness, and professionalism under pressure
Education
Bachelor of Science - Medical Humanities
Texas A&M University / Harding University
Searcy, Arkansas05-2026
Skills
- Clinical & Technical Skills
- Patient intake and documentation
- Vital signs measurement
- Medical terminology
- Record keeping and file management
- CPR & First Aid certified
- Customer relationship management
- Administrative & Service Skills
- Front desk operations
- Scheduling and coordination
- Cash handling and POS systems
- Complaint resolution
- Training and onboarding
- Social media management and content creation
- Professional Strengths
- Empathy and patient-centered care
- Verbal communication
- Conflict handling and problem solving
- Reliability and accountability
- Leadership and teamwork
- Coachability and openness to feedback
- Flexibility and adaptability
Certification
- CPR & First Aid Certified
- Food Handling Certification
CERTIFICATIONS & ADDITIONAL INFORMATION
Language: English
Timeline
Front Desk Receptionist
Fairfield Athletic Club
05.2025 - 08.2025
Patient Care Associate
Unity Health Hospital
01.2025 - 05.2025
Waitress & Assistant Manager
Russo’s Pizzeria & Italian Restaurant
05.2024 - 08.2025
Childcare Provider
Fairfield Athletic Club
05.2022 - 08.2024
Lifeguard
Fairfield Athletic Club Pools
05.2018 - 08.2020
Referee
South Texas Referee Association
08.2017 - 08.2018
Bachelor of Science - Medical Humanities
Texas A&M University / Harding University