Catalina Salcido
Tecate,BCN
Summary
Dynamic Medical Interpreter with extensive experience at Stratus Video/AMN, adept at facilitating clear communication in high-pressure environments. Proven expertise in medical terminology and cultural sensitivity, enhancing patient understanding. Recognized for exceptional client service and adaptability, ensuring compliance with HIPAA while delivering precise interpretations across diverse healthcare settings.
Medical language professional with extensive experience in healthcare interpretation. Proven ability to facilitate effective communication between healthcare providers and patients, contributing to improved patient outcomes. Known for reliability, adaptability, and teamwork, with strong skills in medical terminology and cross-cultural communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Medical Interpreter
Stratus Video/ AMN
Querétaro City, Querétaro, Mexico (Remote)
02.2021 - 12.2025
- Facilitated accurate communication between healthcare providers and patients using professional interpretation techniques.
- Demonstrated cultural sensitivity and linguistic expertise to enhance patient understanding in clinical settings.
- Collaborated with medical staff to clarify terminologies and improve service delivery across diverse populations.
- Maintained confidentiality and compliance with HIPAA regulations during all patient interactions and documentation processes.
- Adapted quickly to varying medical environments, ensuring effective communication under time-sensitive conditions.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
MEDICARE AGENT APPOINTMENT SETTER
MEDICARE PROS
LAS VEGAS NEVADA
12.2020 - 01.2021
- Assisted clients in navigating Medicare options and enrollment processes.
- Educated beneficiaries on coverage choices and benefits eligibility.
- Resolved client inquiries efficiently while ensuring compliance with regulations.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Conducted regular training sessions to improve knowledge of Medicare policies among staff.
Interpreter
SOLU CENTER
Ensenada, Baja California, Mexico ON SITE &REMOTE
08.2018 - 12.2020
- Facilitated effective communication between clients and service providers in multiple languages.
- Accurately interpreted complex information during medical and legal consultations.
- Collaborated with stakeholders to enhance clarity and understanding in interactions.
- Trained junior interpreters on best practices and cultural nuances in interpretation.
- Developed glossaries of industry-specific terminology to improve interpretation accuracy.
- Led initiatives to streamline interpretation processes, enhancing overall service delivery efficiency.
Education
High School Diploma - MEDICAL ASSISTANT
MARIC COLLEGE OF MEDICAL CAREER'S
VISTA CALIFORNIA GED -
MARIC COLLEGE
OCEANSIDE CALIFORNIAHigh School Diploma -
OCEANSIDE HIGH
OCEANSIDE CALIFORNIA06-1996
No Degree -
JEFFERSON JR. HIGH
OCEANSIDE1992
Skills
- Medical terminology
- Strong memory retention
- Sight translation
- Language fluency
- Procedure interpretation
- Effective Note-taking
- FLUENT IN (ENGLISH/SPANISH)
- Video remote services
- Cultural insight
- Medical ethics
- Bilingual communication
- Medical terminology proficiency
- Ethical codes adherence
- Attention to detail
- Confidential information protection
- ENGLISH fluency
- Critical thinking
- Client service
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Adaptability and flexibility
- Self motivation
- Professionalism
Timeline
Medical Interpreter
Stratus Video/ AMN
02.2021 - 12.2025
MEDICARE AGENT APPOINTMENT SETTER
MEDICARE PROS
12.2020 - 01.2021
Interpreter
SOLU CENTER
08.2018 - 12.2020
High School Diploma - MEDICAL ASSISTANT
MARIC COLLEGE OF MEDICAL CAREER'S
GED -
MARIC COLLEGE
High School Diploma -
OCEANSIDE HIGH
No Degree -
JEFFERSON JR. HIGH