Catya Vianey Castro Barrera
Ecatepec
Summary
Proven to excel in fast-paced environments, demonstrated with exceptional oral communication. Enhanced customer satisfaction and supported educational objectives by leveraging collaborative teamwork and effective communication. Achieved significant improvements in classroom and customer service efficiency, showcasing a positive attitude and a commitment to excellence. Responsible Teaching Assistant offers record of success in helping students and teachers. Versed in classroom activities, small group instruction and recordkeeping. Brings top-notch organizational and multitasking abilities with excellent computer skills.
Overview
5
5
years of professional experience
Work History
Waiter
La Cabañita
Ecatepec, México
07.2019 - 11.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Atención al Cliente
Dove Beauty
Ecatepec, México
11.2020 - 08.2022
- With a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Teacher Helper
Profesor En Materia Penal
Azcapotzalco, Mexico City
01.2024 - 06.2024
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
Education
No Degree - Derecho
Universidad Autónoma Metropolitana
Azcapotzalco, Mexico City, Mexico06.2026
Skills
- Oral communication
- Instructional support
- Collaborative Teamwork
- Positive Attitude
- Effective Communication
- Computer Skills
- Classroom support
- Powerpoint Presentations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team in the development of Proceso de un juicio.
Languages
ingles
Elementary (A2)
Timeline
Teacher Helper
Profesor En Materia Penal
01.2024 - 06.2024
Atención al Cliente
Dove Beauty
11.2020 - 08.2022
Waiter
La Cabañita
07.2019 - 11.2019
No Degree - Derecho
Universidad Autónoma Metropolitana