Cecilia Russildi

Developed Personal, Administrative Assistance, and Public Relations Coordination for founder and CEO of EDASI Drive, Esteban Gutiérrez, ex-Formula 1 driver and Brand Ambassador of Mercedes Benz, assisting with all needs inside and outside of company.

Main tasks:

• Performing research and gathering information as needed
• Providing general support to CEO, including running errands, making reservations, and completing other tasks as needed
• Coordinating events and other special projects as needed.
• In charge of communications and agenda of EDASI team and Esteban, providing them with all relevant information they need from him as founder of the company.

• Managed team of 150 employees, executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Handled confidential and sensitive information with discretion and tact.
• Scheduled, coordinated and organized meetings and events to promote productive conventions, retreats and other logistics.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Answered high volume of phone calls and email inquiries

Worked as sales executive at Massimo Dutti in Galeries Lafayette in Paris, giving personal assistance to clients and providing them with Tier 1 expertise and treatment every day. Speaking 3 languages, Managed to communicate with all kinds of clients from all over the world as was located in a big and known mall in the heart of Paris.
Main tasks and activities:

• Advising, and welcoming customers
• Guaranteeing the image of the brand
• Fostering customer loyalty
• Know the trends, the product, and its characteristics
• Guarantee the processing of goods flows (stocks, deliveries, arrival of new products, restocking, etc.).
• · Maintaining order and cleanliness in the shop
• · Cabins and customer care and assistance

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Maintained confidentiality of information regarding clients and company.
• Handled cash transactions and maintained sales and payments records accurately.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Covered Procurement and Sourcing positions for Infosys, which is an outsourcing enterprise based in India. In this position I worked in the mining industry purchasing supplies for a French-speaking Canadian mine called GoldCorp. Carried the work 100% in French with Canadian coworkers and sellers.

Main tasks:
· Perform direct, and indirect international purchases.
· Find and negotiate prices and conditions with vendors, prepare comparative evaluation matrix.
· Effective attention to urgent requests.
· Processing data in SAP (PR to PO, Spot buy).
· Follow up until product/service reception.

Customer service, collections and supplemental sales for French-speaking Canadian customers. Resolved problems, improved operations and provided exceptional service