Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Social Media Content Creator
Cocktail Kingdom Hospitality
06.2021 - 06.2023
Maintained a consistent brand voice across all platforms, building credibility among users and increasing overall trust in the company''s online presence.
Managed social media budget, allocating funds strategically to maximize ROI through paid promotions and influencer collaborations.
Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
Managed content across multiple platforms for widest audience reach.
Researched and wrote news stories, articles and reviews for online publications.
Presented clients with unique copy options based on overall marketing objectives.
Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Created a monthly editorial calendar outlining planned content themes, allowing for strategic alignment between posting schedules and marketing goals.
Managed social media accounts, ensuring timely responses to comments and messages from the community.
Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
Promoted and marketed works through social media platforms.
Developed and pitched story ideas to editors.
Managed competing deadlines with efficiency.
Organized, prioritized and managed multiple projects according to dedicated release schedule.
Paid attention to detail while completing assignments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed and maintained courteous and effective working relationships.
Executive Assistant
Timbers Hospitality Group
08.2016 - 06.2020
Served as a liaison between departments to facilitate effective communication throughout the company.
Worked with senior management to initiate new projects and assist in various processes.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Updated and maintained confidential databases and records.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Filed paperwork and organized computer-based information.
Organized and coordinated conferences and monthly meetings.
Facilitated training and onboarding for incoming office staff.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Screened personal and business calls and directed to appropriate party.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Marketing Coordinator
Timbers Hospitality Group
08.2011 - 08.2016
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Conducted market research to identify new opportunities and target markets.
Created and managed marketing budgets to monitor expenditures, control costs and increase ROI.
Coordinated public relations activities, securing positive press coverage for company initiatives.
Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
Answered general marketing department inquiries by email, phone, and mail.
Tracked and reported on marketing campaign responses.
Managed workflow between staff, coordinating documents and creative material distribution.
Created engaging brochures and flyers to use for promotional materials and distribution.
Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
Boosted sales by designing and executing creative email marketing campaigns.
Planned and executed internal and external marketing events.
Resolved problems, improved operations and provided exceptional service.
Paid attention to detail while completing assignments.
Executive Assistant
Swarts, Manning & Associates
01.2006 - 01.2009
Meeting and greeting visitors at all levels of seniority
Organizing and maintaining calendars and making appointments
Front desk reception - screened and transferred calls and prepared correspondence
Dealing with multiple incoming emails
Taking dictation and minutes
Data entry
Assist partners with preparation of presentation materials
Filing
Accounting billing
Processing invoices
Bills maintaining receivable records
Non-profit organization accounting
Office management
Coordinate travel arrangements
Coordinate large events (50 people or more)
Communicated effectively with multiple departments
Established strong relationships to gain support and effectively achieve results
Entrusted to manage office and supervise employees
Quickly became a trusted assistant with flexibility and high-quality work.
Assistant/ Receptionist
Exclusive Financial Group, Ltd.
01.2002 - 01.2006
Answer telephone, screen and direct calls
Take and relay messages
Provide information to callers
Organize meetings
Greet persons entering organization
Direct persons to correct destination
General administrative and clerical support
Prepare letters and documents
Receive and sort mail and deliveries
Schedule appointments
Maintain appointment calendar either manually or electronically.