Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Celine Groher

Hotel Representative
Fraccionamiento Las Flores, Playa Del Carmen, Quintana Roo

Summary

Motivated and service-oriented professional with experience in guest relations, office administration, and team support. Known for resolving guest concerns quickly and effectively, while maintaining a calm presence in fast-paced environments. Effective communicator who values clear, respectful interaction and thrives in team environments. Excited to bring my experience and positive energy into a dynamic hospitality setting, where great service and international teamwork come together.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Office Clerk

Köse Installationen GmbH
03.2018 - 09.2021
  • Handled customer inquiries and provided support in a fast-paced office environment
  • Coordinated appointments and ensured smooth service flow for customer
  • Maintained clear communication and supported efficient problem-solving
  • Created invoices and managed basic accounting tasks
  • Supported payroll and administrative duties
  • Provided product information and assisted customers
  • Assisted with documentation, team coordination, and guest satisfaction tasks

Office Intern

Köse Installationen GmbH
11.2017 - 02.2018

Intern - Administrative Assistant

Ibis Acam GmbH
09.2016 - 02.2018

Office Intern

FunCar Rental GmbH
11.2016 - 02.2017

Education

Professional School For Office Work: Office Clerk -

September 2016 - June 2019
Vienna, Austria
06-2019

Polytechnic School: Focus On Office Administration -

September 2015 - July 2016
Vienna, Austria
07-2016

September 2011 - July 2015

Lower Secondary School
Vienna, Austria
07-2015

Skills

  • Strong sense of responsibility and guest-focused
  • Proactive and solution-oriented mindset
  • Skilled in organization, planning and coordination

Additional Information

Date of Birth: 12 May 2001

Driving License: Class B (Car)

Available to start immediately

Timeline

Office Clerk

Köse Installationen GmbH
03.2018 - 09.2021

Office Intern

Köse Installationen GmbH
11.2017 - 02.2018

Office Intern

FunCar Rental GmbH
11.2016 - 02.2017

Intern - Administrative Assistant

Ibis Acam GmbH
09.2016 - 02.2018

Professional School For Office Work: Office Clerk -

September 2016 - June 2019

Polytechnic School: Focus On Office Administration -

September 2015 - July 2016

September 2011 - July 2015

Lower Secondary School
Celine GroherHotel Representative