Cesar Fernandez
Marketing
Zacatecas
Overview
11
11
years of post-secondary education
1
1
Language
Work History
Customer Service Manager
Epiroc
- Area leader in customer centre for the sales process of spare parts and consumables offered by the company and its logistics, aftermarket service.
- Sales of equipment and machinery.
- Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
- Analyzed customer feedback data to identify trends and areas for improvement, driving continuous enhancement of services provided.
Gerente de flota región bajío
Kenworth del Centro S A de C V
- Follow-up of operational fleets in transport companies in order to monitor their operation and place services and spare parts sales in volume for the client.
- Corporate management of the brand and its commercial partners...
- Proven ability to develop and implement creative solutions to complex problems.
Education
Maestria -
Universidad Autónoma de Zacatecas
Zacatecas, Zacatecas 06.2011 - 05.2012
Marketing - undefined
Universiad de la Veracruz
Zacatecas, Zacatecas 09.2006 - 05.2011
Bussines Excel - undefined
Tecnologico de Mty
04.2021 - 05.2021
ESOL Program Level 4 Enseñanza de inglés como lengua extranjera - undefined
ESOL SERC Lisburn
08.2015 - 05.2021
undefined
07.2021 - 05.2021
Skills
Microsoft Office
undefinedReferences
- Gerardo Juarez Estrada, KAYJES Internacional, 4921135497
- Eduardo Quintana Leon, Sandvik, quintanaeduardo@hotmail.com, +1 705 923 8470
Timeline
undefined
07.2021 - 05.2021
Bussines Excel - undefined
Tecnologico de Mty
04.2021 - 05.2021
ESOL Program Level 4 Enseñanza de inglés como lengua extranjera - undefined
ESOL SERC Lisburn
08.2015 - 05.2021
Maestria -
Universidad Autónoma de Zacatecas
06.2011 - 05.2012
Marketing - undefined
Universiad de la Veracruz
09.2006 - 05.2011
Customer Service Manager
Epiroc
Gerente de flota región bajío
Kenworth del Centro S A de C V
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