Cesar Hernandez
Sales Agent-Appointment Setter
Villa Union
Summary
Customer-oriented sales representative committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to over 200 calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention. Outside sales specialist with strength in negotiations, and customer service. Excellent interpersonal and time management skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Sales Agent
Ar Solar Plans
08.2021 - 09.2022
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Developed, maintained and utilized diverse client base.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Spoke to customers in native language to increase loyalty and establish relationships.
Customer Service Sales Representative
Listen Trust
06.2019 - 07.2021
- Streamlined workflow processes, resulting in increased productivity and reduced waste.
- Maintained high level of adaptability by adjusting work procedures to meet specific demands of each production run.
- Adhered to company policies and regulations consistently supporting overall organizational objectives.
- Utilized CRM software for accurate record-keeping and easy access to pertinent client information during calls.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
GED -
Cactus Shadows
Cave Creek Az 05.2001 -
Skills
Sales consultation
Timeline
Sales Agent
Ar Solar Plans
08.2021 - 09.2022
Customer Service Sales Representative
Listen Trust
06.2019 - 07.2021
GED -
Cactus Shadows
05.2001 -
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