CÉSAR I. MAYORGA DÍAZ
Director of Operations (Multi-site) | Plant Manager | Operations Manager
Aguascalientes
Summary
Focus Director of Operations with 20 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
32
32
Certifications
Work History
Director of Operations
IITSA
3 2019 - Current
- Assumed comprehensive P&L accountability while leading a multifaceted team comprising 2 Plant Managers, and heads of HR, Finance, IATF 16949 Coordination, and HSE Coordination, overseeing a total workforce of 820 employees
- Supervised seamless operational integration across Human Resources, Finance, Quality Assurance, Program Management, Supply Chain, and Engineering to maintain and elevate operational standards
- Spearheaded capacity planning, optimized machine and tool utilization, and pioneered the adoption of advanced manufacturing technologies to boost production line efficiency
- Concentrated efforts on refining manufacturing processes, controlling expenditures, increasing labor productivity, and minimizing waste
- Directed intricate project workflows, devised strategic solutions to complex issues, and performed thorough root cause analyses to resolve quality-related non-conformities within manufacturing operations
- Achieved IATF16949 Certification through dedicated effort and teamwork
- Improved on-time delivery rates from 70% to 90% through enhanced supply chain coordination and streamlined production scheduling, resulting in higher customer satisfaction and retention
- Spearheaded a comprehensive cost reduction initiative, cutting operational expenses by $800k annually through process improvements, waste reduction, and renegotiation of supplier contracts
- Implemented lean manufacturing principles and advanced automation technologies, resulting in a 25% increase in production efficiency and a reduction in cycle time by 15%
- Implemented a robust scrap reduction program that lowered scrap rates by 30%, saving $700k in material costs per year
- Introduced energy-saving initiatives and waste management protocols, reducing the facility's carbon footprint by 25% and saving $300k in annual energy costs
- Successfully directed a $2.5 million plant expansion project, increasing production capacity by 50% and enabling the company to meet growing market demand.
Plant Manager
BISON
01.2016 - 03.2019
- Oversee plant operations by aligning all activities with business objectives to ensure cost-effectiveness and optimal resource utilization; provide strategic leadership and development for the management team; improve the efficiency and effectiveness of support services such as HR, IT, and Finance; manage global financial performance and strategic planning to meet financial targets; ensure adherence to quality metrics and integrate quality management practices; and lead continuous improvement efforts through lean initiatives to enhance operational efficiency and reduce waste
- Attained ISO 9001:2015 Certification, demonstrating commitment to quality management and continuous improvement
- Reduced defect rates by 35% within 12 months by introducing a rigorous quality control system, enhancing overall product reliability and customer satisfaction
- Developed and implemented a Human Capital Management System utilizing ILU methodology to enhance employee development and performance
- Achieved cost reductions of 10% in the first year and 25% in the second year, resulting in an EBITDA of 25%
- Increased labor productivity by 20% through the introduction of targeted training programs and process automation, resulting in a labor cost saving of $200k annually
- Exceeded sales targets by achieving 105% of the plan in the first year and 102% in the second year, driving revenue growth.
Operations Manager
COOPER STANDARD AUTOMOTIVE
02.2014 - 01.2016
- Directed comprehensive operations management, including production, engineering, maintenance, and production control, overseeing a team of 75 salaried employees and managing up to 1,800 operators
- Ensured a Zero Accident culture to uphold the highest safety standards
- Implemented lean manufacturing principles to drive continuous improvement and operational efficiency
- Managed P&L responsibilities, including budgeting, forecasting, and financial performance tracking
- Collaborated with engineering to develop and refine manufacturing methods, processes, tooling, and molds for new products
- Administered engineering change notices and updated manufacturing documentation to maintain accuracy
- Supervised repair, maintenance, and installation of machinery, tools, equipment, and facility infrastructure to ensure optimal performance and compliance with regulatory and organizational requirements
- Increased Overall Equipment Effectiveness (OEE) from 67% to 80% in two years through process optimization and enhanced equipment performance
- Cut scrap rates from 3.8% ($40k) to 1.9% ($17k) by implementing rigorous quality controls and process improvements
- Boosted production efficiency from 65% to 83% through strategic enhancements in processes and performance management
- Implemented Total Productive Maintenance (TPM) and introduced MP9 maintenance software, enhancing machine reliability with preventive and autonomous maintenance practices
- Achieved Ford Q1 Certification in Production, Maintenance, and Engineering, meeting high industry standards for quality and process management.
Production & Maintenance Manager
JOHNSON ELECTRIC
07.2011 - 02.2014
- Oversee Production and Maintenance Operations: Manage daily production and maintenance functions to ensure operational efficiency and effectiveness
- Develop and implement production schedules and maintenance plans, optimize resource allocation, and drive continuous improvement initiatives
- Ensure adherence to quality standards, regulatory requirements, and safety protocols
- Lead and support production and maintenance teams, manage budgets, and address any operational challenges, incidents, or risks to maintain smooth and safe operations
- Trained in China for 6 months, performed buy off and validation of all lines to be transfer from China (machine & Equipment)
- Directed the startup of plant, for setup and installation of all services (compressed air, Energy, Water, Wi-Fi) as well the transferred lines from China
- Led the successful transfer of production lines from China, overseeing the entire process from troubleshooting to startup, ensuring a seamless transition and operational readiness in the new location
- Implemented and managed key performance indicators (KPIs) for both Production and Maintenance Departments, establishing a robust framework to monitor performance, drive improvements, and achieve operational goals
- Increased productivity from 63% to 79%, enhancing overall efficiency through targeted process improvements and effective resource management
- Reduced employee turnover and absenteeism rates from 14% to 4% monthly by developing and executing strategies to improve employee engagement, satisfaction, and retention.
Education
Industrial Engineering -
INSTITUTO TECNOLOGICO DE CIUDAD JUAREZ
Skills
Team Development
P&L Management
Problem Solving
Training
Cross-functional Leadership
Cost Control
OEE Improvement
Machinery & Equipment
Process Optimization
Certification Achievement
Scrap Reduction
Production Systems
Continuous Improvement
Complex-Project Execution
Employee Engagement
Bilingual
Leadership training
Process Improvement
Operations Oversight
Process Improvements
Strategic Planning
Strategic planning and execution
Capital Spending
Workforce Planning
Performance Analysis
Business Management
Risk Mitigation
Quality Assurance
Schedule oversight
Resource Allocation
Interpersonal Skills
P&L Administration
Effective leader
Operations Management
Certification
Six Sigma Black Belt & Green Belt Training
Timeline
Plant Manager
BISON
01.2016 - 03.2019
Operations Manager
COOPER STANDARD AUTOMOTIVE
02.2014 - 01.2016
Production & Maintenance Manager
JOHNSON ELECTRIC
07.2011 - 02.2014
Director of Operations
IITSA
3 2019 - Current
Industrial Engineering -
INSTITUTO TECNOLOGICO DE CIUDAD JUAREZ
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