cesar octavio cruz moguel
Ciudad de México
Summary
Dynamic Beverage Manager with strengths in team leadership and operational excellence. Manages inventory control and stock optimisation to meet demand while minimising costs. Drives service quality through staff training and development, ensuring high standards in customer experiences. Enthusiastic professional demonstrating strengths in customer service and team collaboration. Adapts to high-pressure environments, maintaining service quality during peak periods. Eager to contribute to dynamic teams, bringing a positive attitude and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Beverage Manager
PISTILO
05.2025 - Current
- Managed food and beverage inventory by counting stock counts daily and ordering low-stock supplies when required.
- Stored stock safely and securely to maintain quality of goods.
- Supervised a team of 15 staff members, providing training and feedback to improve service standards.
- Wrote and submitted daily and monthly reports to keep operations manager and directors fully informed of all issues.
- Maintained extensive knowledge of food and beverage menus to efficiently answer staff and customer queries.
- Developed retail strategies with seasonal changes and implementation plans for deployment teams.
- Determined optimal mix and levels of stock to meet demand and minimise costs.
Manager Director
COBARDE
03.2024 - 04.2025
- Designed, created and implemented comprehensive business plans to facilitate the achievement of increased profits.
- Oversaw compliance with regulatory standards, passing all inspections without any violations.
- Collaborated with HR to design a talent acquisition strategy, reducing time-to-hire by 40%.
- Selected and mentored senior staff, creating successful leadership team.
- Facilitated productive meetings with board members, presenting reports and strategic proposals for future direction.
- Orchestrated the launch of three major projects, delivering each under budget and ahead of schedule.
- Streamlined internal processes, increasing productivity by 30% within the first year.
- Reviewed reports, recommendations and requests from subordinate leadership.
BARTENDER SENIOR
LICORERIA LIMANTOUR
03.2023 - 02.2024
- Participated in mixology competitions, gaining recognition and awards for the establishment.
- Mixed cocktail ingredients using shakers, blenders and ice-crushers.
- Prepared garnishes before service to decorate and create picturesque cocktails.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Analysed sales data to identify trends and adjust stock levels accordingly.
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
- Oversaw bar operations during high-volume periods, maintaining composure and service standards.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
Head Bartender
CANTINITA BY HOTEL SIN NOMBRE
OAXACA DE JUAREZ OAXACA
01.2022 - 01.2023
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Oversaw bar operations during high-volume periods, maintaining composure and service standards.
- Assisted with stock counting, ordering and replenishing.
- Collaborated with kitchen staff to create pairing menus for food and cocktails.
BARTENDER
CASA ESTAMBUL
OAXACA DE JUAREZ OAXACA
01.2021 - 12.2021
- Polished glass and cutlery before storing.
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
- Took customer orders and prepared drinks following best practices for each type.
- Kept bar stocked and organised for easy access and quick service to customers.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
BARTENDER
EXPENDIO TRADICION
OAXACA DE JUAREZ OAXACA
01.2020 - 12.2020
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
- Maintained brand image by keeping neat personal appearance.
Chef de Partie
CID LA CEIBA COZUMEL
COZUMEL
01.2019 - 11.2019
- Maintained high standards of kitchen hygiene, cleanliness, and organisation, meeting rigorous health and safety guidelines.
- Prepared and cooked high quality food following recipes and menu guidelines.
- Followed strict health and safety guidelines in kitchen.
- Prepped foods to be roasted, sautéed, fried and baked.
- Prepared a wide range of dishes, adhering to menu specifications and quality standards, enhancing customer satisfaction.
Education
Diploma of Higher Education - WINE SOMMELIER
WINE AND SPIRIT EDUCATION TRUST
GUADALAJARA JALISCO2023
Higher National Diploma - MEZCAL AND AGAVE SPIRITS
AGAVE SPIRITS EDUCATION
OAXACA DE JUAREZ OAXACA2022
Higher National Diploma - SOMMELIER OF TEA
ARGENTINE TEA SCHOOL
2022
Certificate of Higher Education - GASTRONOMY
UNIVERSIDAD TECNOLOGICA DE LOS VALLES CENTRALES
OAXACA DE JUAREZ OAXACA2021
Skills
- Sales analysis
- Staff training
- Customer relationship management
- Project management
- Team leadership
- Process optimization
- Problem solving
- Menu development
- Positive attitude
- Team building skills
Languages
English
Upper Intermediate
B2
Interests
- BASEBALL
- BILLIARD
- MOUNTAIN BIKE & DOWNHILL
- MUSEUMS
Timeline
Beverage Manager
PISTILO
05.2025 - Current
Manager Director
COBARDE
03.2024 - 04.2025
BARTENDER SENIOR
LICORERIA LIMANTOUR
03.2023 - 02.2024
Head Bartender
CANTINITA BY HOTEL SIN NOMBRE
01.2022 - 01.2023
BARTENDER
CASA ESTAMBUL
01.2021 - 12.2021
BARTENDER
EXPENDIO TRADICION
01.2020 - 12.2020
Chef de Partie
CID LA CEIBA COZUMEL
01.2019 - 11.2019
Diploma of Higher Education - WINE SOMMELIER
WINE AND SPIRIT EDUCATION TRUST
Higher National Diploma - MEZCAL AND AGAVE SPIRITS
AGAVE SPIRITS EDUCATION
Higher National Diploma - SOMMELIER OF TEA
ARGENTINE TEA SCHOOL
Certificate of Higher Education - GASTRONOMY
UNIVERSIDAD TECNOLOGICA DE LOS VALLES CENTRALES