Cesar Munoz Tamariz
22504
Summary
Dynamic sales professional with a proven track record at Alianza, where I exceeded quarterly sales goals by a significant margin. Skilled in sales presentations and building strong customer relationships, I boosted satisfaction rates through tailored solutions. Leveraged closing techniques and customer service excellence to enhance team performance and exceed sales quotas.
Knowledgeable Desired Position with strong background in closing sales and exceeding targets. Demonstrated ability to build rapport with clients and close high-value deals. Proven track record in leveraging persuasive communication and negotiation skills to drive revenue growth.
Overview
2006
2006
years of professional experience
Work History
Sales Closer
Alianza
- Boosted customer satisfaction rates by promptly addressing concerns and providing tailored solutions.
- Enhanced product knowledge with continuous research, ensuring accurate information was conveyed to clients.
- Exceeded quarterly sales goals by Number%.
- Contributed ideas during strategy meetings that helped improve overall company performance in key areas such as lead generation, pipeline management, and deal closure rates.
- Exceeded monthly sales quotas by proactively seeking out new leads and maintaining a strong pipeline of opportunities.
- Collaborated with team members to strategize effective sales tactics, leading to increased team performance.
Cashier
Trader Joes
06.1999 - 12.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
G.E.D -
Palos Verdes
Blythe01.2003
Skills
- Sales presentations
- Closing techniques
- Building rapport
- Cold calling
- Customer service
- Customer relationship building
- Relationship building
- Customer relations
Languages
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Timeline
Cashier
Trader Joes
06.1999 - 12.2005
Sales Closer
Alianza
G.E.D -
Palos Verdes
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