AUTO CAD
Cesar Sosa Hidalgo
Arquitecto
Queretaro,QUE
Summary
Dynamic professional with a proven track record at Sosa Arquitectos, excelling in project management and client relations. Skilled in strategic planning and team leadership, I consistently achieved on-time project delivery while enhancing operational efficiency. My strong networking abilities fostered valuable partnerships, driving business growth and client satisfaction.
Astute business management professional with solid history of success in building business from ground up. Solid background maintaining high quality while motivating workers, satisfying customers, and meeting demanding production goals.
Experienced Proprietor with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering years of progressive experience in [Industry].
Offering strong foundation in entrepreneurship and business management, with readiness to learn and grow in this dynamic environment. Brings natural ability for strategic thinking and operational efficiency, with focus on achieving business objectives. Ready to use and develop planning and leadership skills in [Desired Position] role.
Overview
34
34
years of professional experience
1
1
Language
Work History
Proprietor
2Brassas Bar & Grill
08.2021 - 03.2024
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Maximized resource utilization, reducing waste while increasing overall operational efficiency.
- Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers, securing favorable terms that reduced operational expenses.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Resolved conflicts among employees in a timely manner, promoting effective communication within the team.
- Boosted sales through effective merchandising strategies and attractive store displays.
- Provided customer service on accounts and resolved problems.
- Trained, motivated and disciplined team of [Number] [Type] professionals.
- Grew revenue through targeted marketing campaigns and strategic partnerships.
- Fostered strong relationships with key industry stakeholders to establish beneficial collaborations for mutual growth.
- Surpassed revenue objectives year over year through strategic promotional plans.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Director De Proyectos
Sosa Arquitectos
07.1999 - 11.2021
- Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
- Developed and oversaw project operations and managed multi-functional issues through resolution.
- Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
- Identified opportunities for process improvement, implementing changes that led to increased efficiency within the organization.
- Expanded the company''s client base by successfully delivering high-quality projects that showcased the organization''s capabilities and expertise in project management.
- Navigated challenging situations with diplomacy, resolving conflicts among team members while maintaining focus on project goals.
- Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
- Managed vendor relationships to secure competitive pricing and timely delivery of products or services required for project success.
- Directed project design functions, developed proposals and conversed with customers and funders.
- Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
- Streamlined communication channels with stakeholders, resulting in improved collaboration and decisionmaking.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
Relaciones Publicas
Grupo Cafica
01.1990 - 08.1990
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Education
No Degree - Arquitectura
Universidad Cuauhtémoc
Querétaro City, Querétaro, Mexico 05.2001 -
Certificate of Technical Studies - Administración Empresas Turísticas
Cobaes 51
Mazatlán, Sinaloa, Mexico 05.2001 -
Skills
Purchasing and planning
Employee supervision
Cost analysis and savings
Team building
Networking skills
Operations management
Vendor relations
Product sourcing
Human resources
Customer relationship management
Business marketing
Strategic planning
Payroll administration
Staff hiring
Planning and execution
Cost control and analysis
Opportunity identification
Financial planning
Financial administration
ISO compliance
Employee performance management
Human resources management
Sales oversight
Professionalism
Customer relations
Staff training/development
Sales promotion
Cost reduction
Problem-solving abilities
Customer service
Team collaboration
Team leadership
Adaptability and flexibility
Software
EXCEL
WORD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Proprietor
2Brassas Bar & Grill
08.2021 - 03.2024
No Degree - Arquitectura
Universidad Cuauhtémoc
05.2001 -
Certificate of Technical Studies - Administración Empresas Turísticas
Cobaes 51
05.2001 -
Director De Proyectos
Sosa Arquitectos
07.1999 - 11.2021
Relaciones Publicas
Grupo Cafica
01.1990 - 08.1990
Languages
English
Upper intermediate (B2)