CESAR ARTURO JUAREZ
México, Tijuana
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Home care assistant. independent
Tijuana, Baja California
02.2022 - Current
- Assisted senior clients with daily routines for improved quality of life
- Administered prescribed medication to patients, ensuring their health and well-being
- Increased patient comfort by providing personal care services such as bathing and grooming
- Maintained clean surroundings, promoting a healthy living space for elderly clients
- Coordinated transport to hospital visits or shopping trips, facilitating independent lifestyle despite age- related limitations
- Monitored vital signs regularly-immediate reporting of any abnormalities observed
- Closely monitored patient conditions, minimising need for additional medical attention
- Collection legal office
- Private legal office
Tijuana, Baja California
04.2020 - 01.2024
- Managed legal documentation for debt collection proceedings
- Liaised with solicitors to ensure correct legal procedures followed
- Communicated effectively with clients to discuss their outstanding debts
- Researched and compiled debtor information for case preparation
- Bank teller
- Bank scotiabank
Tijuana
05.2018 - 04.2019
Bachelor of
01.2012 - 04.2015
- Business
- Administration: administration
- Unidep
- Mexico, México Service client
- Boosted client trust with accurate account record maintenance
- Implemented new bank policies to enhance operational efficiency
- Assisted clients to achieve financial objectives
- Performed daily cash drawer reconciliation to maintain accuracy
- Conducted routine audits, ensuring compliance with bank procedures
- Balanced vaults and ATMs, ensuring optimal cash availability
- Fostered team collaboration to meet daily targets
- Turned in excess cash to maintain drawer security
- Bank teller
- Bank Santander
Tijuana
02.2011 - 01.2017
- Réception de bourse, couper, concilier la trésorerie et la clôture Travail administratif, organisation de dossier
- Managed high-volume cash handling for efficient banking operations
- Assisted clients to achieve financial objectives
- Conducted routine audits, ensuring compliance with bank procedures
- Balanced vaults and ATMs, ensuring optimal cash availability
- Handled sensitive information discreetly, safeguarding client confidentiality
- Removed mutilated currency from circulation
- Resolved queries with detailed product knowledge
- Completed accurate, high-volume money counts via both manual and machine-driven approaches
- Sold and cross-sold bank products to new and existing customers
- Placed orders for customer cheques and verified starting numbers.
Skills
- Client interaction
- Service coordination
- Conflict resolution
- Customer retention
- Data analysis
- Contract understanding
- Effective communication
- Product knowledge
- Strategy development
- Relationship building
- Sales experience
- Order processing
- Stakeholder engagement
- Cross-Selling techniques
- Resource allocation
- Risk assessment
- Report writing
- Decision making
- Cash handling
- Invoice processing
- Problem-solving
- Salesforce
- Shipping and receiving
- Outstanding customer
- Service
- Telephone skills
- EDUCATION
- PROFESSIONAL SUMMARY
- Focused Customer Service Representative skilled in
- Customer relationship development and sales Providing
- Unsurpassed support to demanding customers with a
- Passion for consistently improving numbers, enhancing
- Knowledge and exceeding expectations
Accomplishments
- Delf B1
- LANGUAGES
- French Spanish
- Upper intermediate Native
- English
- Elementary
- CUSTOM
- Poste caissier ou caissier bancaire, service Clients
- Deliverer
Education
BBA - Administration
Unidep
Mexico 01.2012 - 07.2015
Languages - Languages
Alliance Française
Tijuana, Mexico. 03.2020 - Current
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPersonal development programsPaid time offLanguages
French
Intermediate (B1)
learn languages
Well I like knowing how to communicate in other languages. I find different cultures interesting.
I am passionate about it.
Timeline
Home care assistant. independent
02.2022 - Current
04.2020 - 01.2024
Languages - Languages
Alliance Française
03.2020 - Current
05.2018 - 04.2019
BBA - Administration
Unidep
01.2012 - 07.2015
Bachelor of
01.2012 - 04.2015
Tijuana
02.2011 - 01.2017