Word
Cesar Enrique Damas
Mechanical Engineer
Ciudad del carmen
Summary
Dynamic & bilingual Service Technician certified in EMD engines and NAPIER turbochargers with record at Resource Power Group, excelling in preventive maintenance and equipment repair. Recognized for delivering high-quality service reports and enhancing customer satisfaction through effective communication. Adaptable and skilled in troubleshooting complex issues, ensuring optimal performance of EMD and turbocharger products.
Overview
6
6
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Service Technician
Resource Power Group
Ciudad Del Carmen
02.2023 - 09.2025
- Inspected Electro motive diesel equipment to diagnose operational issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Replaced faulty components on EMD equipment and performed preventive maintenance to secure smooth operations.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
- Worked with diverse types of weather and ground conditions.
- Performed proper maintenance on NAPIER and KBB turbochargers equipment.
- Diagnosed and troubleshot problems, repairing, and assembling EMD, NAPIER & KBB products to peak performance.
Ice Cream Maker
Amara
02.2020 - 02.2021
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Offered samples of new ice cream flavors to customers.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.
- Demonstrated adaptability by quickly learning new machinery or software systems as needed to stay current within the industry.
- Worked in production to improve efficiency.
- Selected correct ingredients and garnishes according to recipe specifications.
- Recorded food production data to enable performance monitoring.
- Maintained ingredients and supplies inventories, enabling timely stock replenishment.
- Followed instructions and processes to maintain food and beverage integrity.
- Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
Education
Bachelor of Mechanical Engineering - Engineering Mechanics
Instituto Tecnológico De Mérida
Mérida, Yucatán, Mexico 05.2001 -
Skills
Preventive Maintenance
Installation and repair
Equipment maintenance
Work documentation
Service reports
Flexible and adaptable
Mechanical aptitude
Documentation and reporting
Maintenance and repair
Following safety practices
Work order prioritization
Software
Excel
PowerPoint
Canvas
AutoCad
SolidWorks
Inventor
Adobe
Certification
[Series 7&8 NAPIER products] License - [Nov 10 2023]
Timeline
Certified [Service Technician], [Resource Power Group] - [Jun 23, 25 2025]
06-2025
[Series 7&8 NAPIER products] License - [Nov 10 2023]
11-2023
Service Technician
Resource Power Group
02.2023 - 09.2025
Ice Cream Maker
Amara
02.2020 - 02.2021
Bachelor of Mechanical Engineering - Engineering Mechanics
Instituto Tecnológico De Mérida
05.2001 -