Sara Nohemi Rodríguez Espinoza
Cd. Juárez Chihuahua
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Dentallink.
Hardworking administrative, brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
7
7
years of professional experience
Work History
Asistant Property Manager
Pure Property Manger
10.2022 - 05.2024
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Prepared new tenant contracts through DocuSign, This included lease agreement, rental flood disclosures, lead-based paint addendums, animal agreement and other addendums along with payment instructions.
- Completed onboarding process entered all new owner's data into system, worked with Rent Manager,
- Prepared Lease renewals, Non-renewal Notices & Security deposit closeouts
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Dental Coordinator
Dental Total
06.2020 - 04.2021
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Addressed questions and managed communications with patients and insurance agents.
- Prepared detailed documents and reports in adherence administrative processes.
- Coordinated individual duties after careful evaluation of each staff's skill level and knowledge.
- Completed bi-weekly payroll for 10 employees.
- Organized meetings for and coordinated availability of conference rooms for participants.
- Conducted ongoing reviews of program financial systems to achieve.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
- Achieved specific team objectives and collection activity.
- Mentored office employees on proper administrative procedures and how to use programs such as Dental Link & Doctor Organizer , keeping operations consistent and efficient for maximum performance.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Recruited, hired, trained and supervised staff of 6 and implemented mentoring program that offered positive employee engagement.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
Administrative Assistant
Dental Total
08.2018 - 06.2020
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Bilingual Receptionist
Dental Total
08.2017 - 09.2018
- Set and confirmed appointments, communicated with patients and updated their records.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered all incoming calls daily to resolve customer issues and schedule appointments.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept records in CRM to maintain customer data.
Education
Ing - Comercio Internacional con enfoque aduanero
Universidad Tecnológica de San Luis Río Colorado Sonora
San Luis, ColoradoCarrera Bilingüe Carrera Trunca -
Skills
- Supervision
- Microsoft Office
- Good listening skills
- Good telephone etiquette
- Compassion
- Cultural awareness
- Multitasking abilities
- Customer Service
- Computer skills
- MS Office
- Responsible
- Administrative Support
- Telephone and email etiquette
- Rent collection
- Data Entry
- Maintenance knowledge
Languages
English
Advanced
C1
Timeline
Asistant Property Manager
Pure Property Manger
10.2022 - 05.2024
Dental Coordinator
Dental Total
06.2020 - 04.2021
Administrative Assistant
Dental Total
08.2018 - 06.2020
Bilingual Receptionist
Dental Total
08.2017 - 09.2018
Ing - Comercio Internacional con enfoque aduanero
Universidad Tecnológica de San Luis Río Colorado Sonora
Carrera Bilingüe Carrera Trunca -
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