Chantalle Lizette Abaroa Aguirre
Cabo San Lucas, BCS
Summary
Driven professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Sales Support Representative
Galati Yach Sales
Cabo San Lucas
06.2019 - Current
- Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
- Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
- Documented customer complaints and completed corrective action requests.
- Coordinated responses and resources to handle special client requests.
- Assisted customers with sales needs such as inventory and shipping questions.
Administrative Assistant
Pinal y Asociados
Cabo San Lucas
01.2018 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Edited documents to improve accuracy of language, flow and readability.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
Server
Moonstone Beach Bar and Grill
Cambria
03.2014 - 02.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
School Coordinator
Wizard Language School
Brasilia
10.2011 - 10.2013
- Implemented balanced schedules of age-appropriate learning, rest and play.
- Managed paperwork for childcare operations, employee management and state requirements.
- Observed teachers in classroom environments to assess performance and identify areas of improvement.
- Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
- Organized classroom resources and lesson supplies for teachers.
- Verified proper sign-in and sign-out procedures according to optimal security protections for children.
- Backed up staff by assisting with difficult behavioral situations.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
Education
No Degree - Design
ITESO
Guadalajara, México 05.2001 -
Skills
Cash register operation
Timeline
Sales Support Representative
Galati Yach Sales
06.2019 - Current
Administrative Assistant
Pinal y Asociados
01.2018 - 06.2019
Server
Moonstone Beach Bar and Grill
03.2014 - 02.2017
School Coordinator
Wizard Language School
10.2011 - 10.2013
No Degree - Design
ITESO
05.2001 -
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