Chris Lentz
Laurel Springs
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Business Owner
Jersey Burgers
02.2024 - 03.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Deli Clerk/Customer Service
Shoprite
12.2022 - 09.2023
- Provided excellent customer service while completing customers' orders in a timely manner
NJ Life Producer
American Income Life
07.2022 - 01.2023
- Advise and teach clients about the ins and outs of life insurance. Warm calling clients who wanted to be contacted to set schedules.
Insurance Qualifier
Quantum 3 Media
03.2021 - 07.2021
- I called thousands of people a week about Medicare Advantage Plans and qualified them to be sent off to a licensed agent
Manufacturing Engineer/Shipping Manager
Packaging Graphics
05.2012 - 10.2020
- I created the polymer printing plates from start the finish for corrugated printing. I also was manager of the shipping department where we shipped our product all over North America
Education
Certificate of Biblical Studies - Biblical Studies
Word of Life Bible Institute
Pottersville, New York08.2010
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Documentation review
- Microsoft word
- Leadership
- Honesty and integrity
- Strong work ethic
Languages
English
Timeline
Business Owner
Jersey Burgers
02.2024 - 03.2025
Deli Clerk/Customer Service
Shoprite
12.2022 - 09.2023
NJ Life Producer
American Income Life
07.2022 - 01.2023
Insurance Qualifier
Quantum 3 Media
03.2021 - 07.2021
Manufacturing Engineer/Shipping Manager
Packaging Graphics
05.2012 - 10.2020
Certificate of Biblical Studies - Biblical Studies
Word of Life Bible Institute
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