Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Christa Mauderli

ADMINISTRATIVE BILINGUAL ASSISTANT
Saltillo, Coahuila
Christa Mauderli

Summary

Fluent in German (Native) and middle-level proficiency in English Exceptional communication and interpersonal skills Strong organizational and time management abilities Creative problem-solving and attention to detail Proactive, caring, and customer-oriented approach Teamwork and collaboration Microsoft Office Suite (Word, Excel, PowerPoint) Event planning and coordination

Overview

14
years of professional experience
5
years of post-secondary education

Work History

Instituto Vivir
Saltillo, Coahuila

Educational Assistant
10.2023 - Current

Job overview

  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Delivered supplementary lessons and practice assignments.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Oversaw classroom operations during teacher and parent meetings.
  • Worked with teacher and administrators to enforce school policies and procedures.

Nassau Restaurant
El Palmar, Vejer de la Frontera

Restaurant Manager
01.2021 - 07.2023

Job overview

  • Carefully interviewed, selected, trained, and supervised staff.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Nexo Surf House
El Palmar, Vejer de la Frontera

Floor Supervisor
04.2017 - 09.2020

Job overview

  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
  • Implemented successful strategies to increase customer satisfaction.

Restaurante Faro De Trafalgar
Caños de Meca, Cadíz

Owner
02.2014 - 12.2017

Job overview

  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Supervised daily activities of restaurant and 10 employees.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.

Starbucks CoffeE
Aarau AG

Barista Trainee
02.2010 - 08.2012

Job overview

  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.

Education

Fachschule Hotel Metropol Arbon
Arbon, Switzerland

High School Diploma
06.2002 - 09.2003

Institute Bilingual Asisstant
Saltillo, Coahuila

High School Diploma
08.2006 - 11.2009

Skills

Interdisciplinary team collaboration

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Timeline

Educational Assistant

Instituto Vivir
10.2023 - Current

Restaurant Manager

Nassau Restaurant
01.2021 - 07.2023

Floor Supervisor

Nexo Surf House
04.2017 - 09.2020

Owner

Restaurante Faro De Trafalgar
02.2014 - 12.2017

Barista Trainee

Starbucks CoffeE
02.2010 - 08.2012

Institute Bilingual Asisstant

High School Diploma
08.2006 - 11.2009

Fachschule Hotel Metropol Arbon

High School Diploma
06.2002 - 09.2003

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Christa MauderliADMINISTRATIVE BILINGUAL ASSISTANT