Lucy Ruiz
Las Vegas,nv
Summary
To obtain a challenging position in the Food and Beverage organization that will fully utilize the skills I have developed throughout my education, training, and experience in the industry. Therefore with my years of experience, I use all my knowledge to grow within the company.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
DAYLIGHT BEACH CLUB
Las Vegas
01.2022 - Current
- Club, I am responsible for the entire venue to be ready to be open for our busy weekend
- Payroll, inventory, staff schedules, and the venue amenities are all up to date and completed by our opening day
- My daily goal in this industry is to hit our budget every day and give the best service in town.
- Resolved problems promptly to elevate customer approval.
- Motivated, trained and disciplined employees to maximize performance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored and motivated team members to achieve challenging business goals.
- Managed team schedule with eye for coverage needs and individual strengths.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Performed pricing and estimates based on customer needs and requirements.
Operations Manager
GATSBY’S COCKTAIL
Las Vegas
01.2021 - 01.2022
- As an Operation Manager at Gatsby’s lounge, I was responsible for all payroll and staff schedules, and the venue was in perfect shape. My title ensured my staff had all the tools and equipment they needed to fill their job.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Reason for leaving: Transfer to Daylight Beach Club to be Assistant General Manager.
Owner
EVO DISINFECTION
Las Vegas
08.2020 - Current
- OWNER OF EVO, During the pandemic, I saw an opportunity to help my community and family stay safe
- I opened my own home business in the disinfecting world to help everyone stay safe and reopen our cities.
- I helped many businesses reopen their doors with a disinfected and clean environment.
- My company was built on our new electrostatic disinfecting sprayer technology that helped disinfect all surfaces.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained up-to-date administrative records to monitor operational conditions.
- Aligned branding initiatives and sales strategies with client goals.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Lead Server Assistant
DAYLIGHT BEACH CLUB
Las Vegas
02.2014 - 09.2021
- At Daylight Beach Club, my responsibility was to have the server assistant team trained and know our food and beverage industry standards.
- I was responsible for the venue being set up daily, all health codes up to date, and ensuring the venue was adequately closed every day.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
SUNRISE MOUNTAIN HIGH SCHOOL
Las Vegas NV06.2012
Skills
- Focus and Follow-Through
- Team Leadership Expertise
Strong background in the Food and Beverage Industry
Working knowledge of back and front of the house operations
Practice proper sanitation and food handling procedures
Excellent history of time management, punctuality, and attendance
Superior organizational, customer, and communication skills
Work well under pressure and quick to learn in any environment
Ability to manage multiple tasks
Strong decision-making skills
Great team player and ability to lead a team
Excellent sell tactics and closing deals
Bilingual
- Cash Register Operations
- Food Safety and Quality
- Issue and Conflict Resolution
Timeline
Assistant General Manager
DAYLIGHT BEACH CLUB
01.2022 - Current
Operations Manager
GATSBY’S COCKTAIL
01.2021 - 01.2022
Owner
EVO DISINFECTION
08.2020 - Current
Lead Server Assistant
DAYLIGHT BEACH CLUB
02.2014 - 09.2021
High School Diploma -
SUNRISE MOUNTAIN HIGH SCHOOL
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