CHRISTIAN ALEJANDRO SALINAS SANDOVAL
Zapopan
Summary
Proactive and meticulous with over 10 years of experience in different industries. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Excelled in enhancing customer satisfaction and meeting revenue targets through effective account strategy development and performance metrics analysis, demonstrating adaptability across diverse roles and industries.
Reliable and goal-driven with collaborative mindset, ready to tackle complex challenges. Possesses solid understanding of project management principles and client relationship management, combined with technical proficiency in CRM software and data analysis. Committed to driving client satisfaction and operational efficiency to achieve impactful results.
Overview
18
18
years of professional experience
Work History
Account Delivery Manager
FT Outsourcing Mexico
09.2020 - Current
- Negotiated contracts with clients, achieving favorable terms for both parties while maintaining strong relationships.
- Streamlined communication between clients and internal teams for improved collaboration and project outcomes.
- Established clear lines of responsibility among team members fostering an environment of accountability.
- Mentored junior team members, contributing to their professional development and skill enhancement.
- Adapted resource allocation plans based on changing client needs or shifting priorities.
- Provided strategic direction for multiple accounts, driving optimal performance and growth opportunities.
- Conducted regular reviews of account performance metrics, identifying areas of improvement and implementing necessary adjustments.
- Managed complex account portfolios, consistently meeting or exceeding revenue targets.
- Enhanced client satisfaction by effectively managing account delivery and ensuring timely completion of projects.
- Implemented effective risk management strategies to minimize potential issues and maximize project success.
- Prioritized resources effectively across multiple accounts by assessing project requirements against available capacity.
- Collaborated with sales teams to identify new business opportunities within existing accounts, leading to revenue expansion.
- Monitored service level agreements, ensuring adherence to contractual obligations and maximizing client satisfaction levels.
Lawyer
Coronado Meillon and Associates Inc
01.2016 - 12.2019
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Represented clients in court proceedings, hearings and arbitrations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and commercial law.
- Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
- Drafted precise contracts that clearly outlined obligations between parties while anticipating potential areas of conflict or dispute.
- Prepared and drafted wills, deeds and patent applications.
- Advised clients on risk mitigation strategies related to corporate governance matters, minimizing potential exposure to lawsuits or regulatory action.
- Directed and supported staff with business registrations and other legal requirements.
- Evaluated findings and developed strategies and arguments in preparation for case presentations.
Project Manager
Guadalajara's Constitutional City Hall
06.2012 - 10.2015
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Administrative Coordinator
Judicial District's 4th Commercial Court Jalisco
06.2009 - 05.2012
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Administrative Assistant Intern
Paniagua García and Associates Inc.
04.2007 - 06.2009
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Maintained confidentiality of sensitive information through proper handling of documents and correspondence.
- Developed and maintained positive relationships with clients by providing excellent customer service.
- Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
- Enhanced team communication by responding to internal requests and inquiries in a timely manner.
Education
Bachelor of Laws - Corporate, Commercial Laws, Labor Laws, Contracts
Guadalajara University
Guadalajara, Jalisco, Mexico12-2012
Skills
- Sales support
- Performance metrics analysis
- Service delivery management
- Customer satisfaction monitoring
- Account strategy development
- Project scheduling
- Team supervision
- Issue resolution
- Emergency procedures
- Schedule coordination
- Cost estimation
- Salesforce use
- Microsoft office
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Adaptability and flexibility
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Timeline
Account Delivery Manager
FT Outsourcing Mexico
09.2020 - Current
Lawyer
Coronado Meillon and Associates Inc
01.2016 - 12.2019
Project Manager
Guadalajara's Constitutional City Hall
06.2012 - 10.2015
Administrative Coordinator
Judicial District's 4th Commercial Court Jalisco
06.2009 - 05.2012
Administrative Assistant Intern
Paniagua García and Associates Inc.
04.2007 - 06.2009
Bachelor of Laws - Corporate, Commercial Laws, Labor Laws, Contracts
Guadalajara University
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