- CRM
Christian Michel Bergeyre
International Trade Bhachelors Degree
Atizapan
Summary
(LinkedIn) Aptitudes principales Automotive Forecasting International Sales Languages Francés, Ingles (Full Professional) Certifications Ventas Tecnicas Google Search Google Video Google Mobile Conocimiento de Producto Christian Michel Bergeyre General Manager | Inova Last Mile Delivery | EV'S | Digital Marketing Social Media | Automotive Marketing | Aftertermarket Sales | Commercial Vehicles | Pre-Owned | New cars and Trucks | Car Dealerships Groups | OEM Ciudad Adolfo López Mateos Extracto Enterprising Automotive Sales Manager Executive Mamagar General Manager who draws on experience within the automotive industry to ensure optimal customer satisfaction. Adept at tracking revenues and implementing effective sales techniques. Focused on training and motivating staff to achieve productivity goals. Venture Startup Leader - High-Impact Commercial Executive Senior, with DNA SALES & MARKETING and Bilingual, with exceptional Education background, with visible sense of urgency. Over 22 years of international cross cultural, Trade Expert, team building and fast-track work history. Sales and Marketing reporting and Competitors Analysis, Knowledge of Mexican Market Share (Automotive Industry) OEM and Aftersales General Manager | Last Mile Delivery | EV'S | Digital Marketing Social Media | Automotive Marketing | Aftertermarket Sales | Commercial Vehicles | Pre-Owned | New cars and Trucks | Automotive Storyteller | Automotive Business Solutions including: Website and Online Marketing Solutions, Enterprise-level Automotive CRM, and Sales Customer-oriented General Manager with 22 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Country Manager - BDM
ISUZU MOTORS GRUPO CENTRAL
Mexico City
03.2020 - 12.2021
- Outstanding presentation and public speaking skills
- Entrepreneurial lead by example management style proactive and high energy
- Page 1 of 9
- Expert Doing Business (Automotive Industry OEM, OES &
- Aftersales) in Mexico and Central America, Developer of Channel
- Distributions
- Skills
- Sales & Marketing Leader
- Personnel Managment
- Sales
- , assembly language, business development, competitive analysis, customer satisfaction, customer support, directing, engineering, english, financial, lotus notes, market analysis, market planning, marketing, microsoft office, networking, organizational skills, philosophy, policy analysis, presentation skills, reports, sales, sales management, seminars, strategic, teamwork, time management, training materials, business planner
- Courage is the first of human qualities, because it is the quality which guarantees all the others.” :
- Experiencia izmocars, Mexico / LATAM marzo, IzmoCars | FrogData is a SaaS innovator using AI data analysis for automotive dealers
- Below are some areas we can help your store and staff overcome issues to produce results that impact the bottom line
- Responsible for driving market and revenue growth for IzmoCars
- Mexico including overall sales strategy, sales operational plans and subsequent execution to ensure accelerated sales and revenue goals are achieved.IzmoCars is a cloud-based solution that delivers advanced reporting, business insights, and predictive analytics which provide dealers with "actionable intelligence" that will help drive increased revenue and profitability
- Warranty price adjustments - Warranty filing staffing - AI used car Isuzu - Volvo - Daimler - DDC - PSA - NISSAN MEXICO ,
- AMDA , ANCA - Vehicle imaging: digital libraries, virtual showroom, stock photos Page 2 of 9 - Advanced reporting, business insights and predictive analytics which provide actionable intel
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Evaluated suppliers to maintain cost controls and improve operations.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Researched Mexico thoroughly to adapt sales strategies accordingly
General Manager
Isuzu, Goupil - Polaris
Mexico City
08.2020 - 12.2021
- Naucalpan Concecionaria Central & Polaris
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Identified trends in customer marketplaces to develop valuable solutions.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Experienced General Manager
Toluca Goupil EVS
08.2020 - 12.2022
- Commercial Vehicles, Heavy Equipment, and
- Used
- Trucks Division at Isuzu Central Dealership with a demonstrated history of working in the truck and automobile industry
- Skilled in Business Planning, Operations
- Management, Sales Strategy ,Team Leadership, Financial Risk Management,
- Marketing
- Strategy, Management, and Account Management
- Strong sales professional ,focused in Sales & Marketing
- Working with the Largest fleets Like Lala, Bonafont &
- FEMSA
- Implemented customer satisfaction procedures and dealt with customer issues
- Trained new sales staff and provided weekly feedback to all staff members
- Maintained updated database on all available vehicles
- Worked with customers to arrange for financing options
- Approved vehicle discounts and promotional efforts
- Assisted customers and responded to customer questions
- Maintained first-hand knowledge of all vehicle features and specs
- Developed and implemented sales plans, including dealership promotions
- Provided customers with details of available vehicle warranties
- Maintained database of all vehicle pricing and applicable discounts
- Worked with sales staff to implement sales and marketing strategies
- Approved dealership expenditures and tracked monthly revenue
- Prepared dealership budgets and implemented cost-effective management techniques
- Core Qualifications
- Substantial auto sales procedures and marketing strategies Page 3 of 9
- Strong knowledge of domestic and foreign vehicle specifications
- Vast understanding of auto financing procedures and guidelines
- Proficient in the use of database software
- Extensive staff training abilities
- Comprehensive organizational and communications skills
- Good people skills #IsuzuNaucalpan #Ultimamilla
- Fultra
Regional Sales Manager VOLVO Trucks Mexico
Ciudad de Mexico
Mexico City
04.2013 - 08.2020
- Establish projections and goals of annual and monthly sales with Fleets network
- Develop the shopping area and business of the Fleets and OEM at my charge
- In conjunction with the Fleets and OEM set up plans and business strategies to ensure sales
- Opening of new branche Cuatitlan
- Development of fleets customers approach and potential
- Promote and empower the sales force in the products and service offered as corporate
- Care and development of customers considered national accounts, standardization of operation across the CENTRO REGION Mexico
- AMPRO
- PARTS and Vendor Parts
- Auto Avaliar, México y alrededores, México
- The Organisation:
- Living the values and playing their own part in team
- Exercising due diligence and takes corrective actions when necessary
- Monitoring efficiencies and identifying areas for improvement
- Seeking out & collating data froma variety of sources, identifying areas for improvement
- The Team:
- Respected, trusted and sets the pace for the team, finding positive ways to achieve business results
- Keeping people informed and motivated by demonstrating an inclusive approach to involving everyone in decisions that affect them
- Supporting recruits new into the role by delivery of induction training and instruction, providing feedback and contributions to probationary reviews
- Encouraging & supporting individuals in their personal development and achievement of Page 5 of 9 their objectives
- The Business:
- Personally contributing and working with others to achieve outstanding customer handling standards and exceptional delivery of customer services
- Contributing to the budget and controlling costs, taking action to remedy issues relating to profitability
- Closely monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales
- The Manager:
- Understanding the impact of their actions on other areas of the business and of the group
- Solving problems and identifying solutions for core issues, taking responsibility for own decisions and actions
- Tackling issues and people to achieve successful conclusions, encouraging staff to think about what they can do about a problem rather than what they can't do
- Behaving professionally, receptive to feedback and continually up-skilling, finding w aysto learn from others and maximising training, learning and development opportunities
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Country Managing Director
Auto Avaliar (Auto Action LTD ) PSA
Mexico City
01.2017 - 02.2020
- De 2020 (2 años 2 meses), de México y alrededores, AutoAction is a Startup Venture B2B platform that integrates used cars and car dealerships and independent resellers in a simpler and more cost-effective way, offering a complete used stock management system
- The AutoAction
- WEB platform also has a vehicle evaluation tool and a B2B online auction, which guarantees better management and more profitability of the used business
- Visit us at www.auto-action.com
- Legal Representative of Auto Action Tecnologia de Mexico SA de CV
- Achievements: Page 4 of 9
- Funnel increased 100% Increase in sale of materials 100%, 2
- Sales growth of 100%
- Open operations Starup in Mexico March 2018 , Lider of 6 Staff 3
- Commercial Sales and 2 Support agents
- Roles and Responsibilities:
- New customer prospecting and Benchmark from Mexico to Colombia
- Key account manager Grupo CEVER , SURMAN , FARRERA, ANCA ,
- AMDA etc
- Business planning and development
- Development of new markets and products
- Development and management of business plan
- Management and control of marketing and advertising, administration, finance, logistics and warehousing
- Business Relationship with ANCA and AMDA - Asociación Mexicana de
- Distribuidores de Automotores
- Investors Relations
- Public Relations
- Implementation leader of CRM
- Onboarded new temps by entering employee information into systems.
- Created plans and communicated deadlines to complete projects on time.
Senior Regional Sales Manager
Volvo Group
03.2013 - 02.2017
- De 2018 (6 años 1 mes)
- Exceeded targets by building, directing and motivating high-performing sales team.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Created robust sales plans and set territory quotas.
Regional Sales Manager
Chicago Pneumatic ATLAS COPCO
Mexico City
03.2012 - 08.2013
- Mexico and LAT octubre de 2010 - agosto de 2012 (1 año 11 meses)
- Mexico
- Responsible for Marketing , Sales & Strategic Management in Mexico and
- Central America, for industrial and automotive market
- Direct Activities with sales areas, distributors and end-users
- Ensure business growth and profitability
- Coordinate the consolidation of reports both financial and sales
- Report direct to CPD Charlotte USA and Nates France
- Responsible for sales and marketing for the CP brand in three strategic market segments
- Ensure maximum service levels to all customers
- Page 6 of 9
- Remain aware of competition and industry changes
- Growth and profitability achieved in a yearly basis
- Sales & Marketing Managment with the following profile:
- Ability to talk and conduct Business in English
- Able to handle challenges, with proven history of increased productivity
- Able to lead others in high-demand situations
- Consistent record of forging strong relationships
- Culturally sensitive and internationally traveled leader
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Created robust sales plans and set territory quotas.
Aftermarket Sales Manager
Freightliner-Daimler México AG
Mexico City
01.2006 - 03.2012
- Analyze product, market, price and distribution channels and negotiate with national and international suppliers to increase profit margin on parts by an average of 15%
- Develop logistics plans and commercial inventory control process to resolve problems and reduce expenses.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 98% in sales.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Assessed marketing copy, art comps and final designs and compared with established specifications.
Remanufacured Manager REMAN
Detroit Diesel Allison ( A sister company of DAIMLER)
Mexico City
01.2006 - 03.2012
- (1 año 11 meses)
- Mexico
- Responsible of the sales of Remanufactured Parts and Motor Diesel
- Components REMAN Specialist, MTU and MBE 900 and DDCS60
- In charge to lead 4 Sales Engineers Sales force, handling major accounts as
- Daimler Freightliner – Mercedes Benz Network in Mexico, 36 Dealers MBM
- Budgeting and financial planning
- Strategic marketing planning
- Strategy Parts Specialist
- Develop Maintenance for shop Dealers
- Promote REMAN Transmissions Allison Transmission and MBE
- Transmission
- Accomplishments
- Implementation of a new sales strategy force and benchmarking plans as provided an interesting cost reduction
- 8USM @Contribution for the GP
- Resolved problems, improved operations and provided exceptional service.
Marketing Manager and Sales National Manager
Beissbarth GmbH
12.2005 - 01.2006
- 2008 (2 años 6 meses)
- Implementation of a new sales strategy force and benchmarking plans as provided an interesting cost reduction
- 8USM @Contribution for the GP; OEM & Distribution Development Manager
- Mexico (International Sales Staff Munich Germany)
- As a Sales Distribution Development Manager Mexico I have been dedicated to perform the Best Sales and Marketing job for OEM and Distribution
- Channels, Like a product manager well understanding of toolering for shops and repair shops training curse in January of 2007 in Munich Germany, I handled the National Volkswagen account in Puebla, reviewing all the VW dealerships and selection of the indicate alignment system for each VW dealer
- Goals
- Increase sales in 30% UP
- 500 K Euros in Sales in the First Year
- Bring 3 new poetical distributors
- Mexican Benchmarking Alignment systems for shops and VW dealers
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Assessed marketing copy, art comps and final designs and compared with established specifications.
Marketing Director
Specialty Equipment Market Association, SEMA
Mexico City
01.2003 - 01.2005
- Selected to provide an excellent service to the international members who make business in Mexico, developed new business at the Automotive Mexican
- Media, providing the BIN Program and the Mexican Report for the SEMA
- Members and US companies
- Developed sales of memberships and marketing plan, prepare reports, forecasts, account status and other marketing tools for management
- Manage one company, responsible for complete operation
- Achievements:
- Sales of SEMA Memberships in Mexico; , 2003
- More than 20 consultant ship for US and Europe SEMA Members
- Attaching SEMA in to the PROY NOM 150 Mexican Wheel Standard
- Seminars in LVCC SEMA Show and PAACE Automechanika Mexico City
- Public Relationships with C.E.O, Media, Etc
- Specialty Equipment Mexican Report, Promote the SEMA Show in Las Vegas and BIN Program
- PAACE Automechanika (Mexico) Booth Responsibilities and management
- Page 8 of 9
- Sales Membership's and Service Oriented in to the SEMA member
- Weekly Reports
- Attend to training courses and seminars - Constant training in USA
- Acquire new accounts in the Mexican Automotive Media
- PAACE Automechanika, Mexico) Seminars and SEMA Show Seminars
- Attend to the DGN
- PROY-NOM150 Mexican Wheel Standard.
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Collaborated with designers and editorial team on marketing materials.
- Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
- Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies.
Education
Bachelor of Science - International Trade
Universidad Del Valle De Mexico
Naucalpan Edo Mexico 08.1996 - 12.2000
Skills
- Performance improvement
Accomplishments
- Promoted to Regional Sales Manager after 6 years successful years in the sales department.
- Created a company-wide, comprehensive training program for all sales team members.
- Achieved Resultsby completing EPR and CRM with accuracy and efficiency.
Software
Certification
- Isuzu CRM and Products
motorcycling
Road Glide as I come from the sport bike world and prefer the fixed fairing. I ended up with the Road Glide Ultra as I like the extra space the tour pak provides, now if I had to do it again I would probably go with the Road Glide Special and add on the tour pak as I like the looks of the special's fender and painted inner fairing among other things that the Special affords. Lots of fun.
Timeline
General Manager
Isuzu, Goupil - Polaris
08.2020 - 12.2021
Experienced General Manager
Toluca Goupil EVS
08.2020 - 12.2022
Country Manager - BDM
ISUZU MOTORS GRUPO CENTRAL
03.2020 - 12.2021
Country Managing Director
Auto Avaliar (Auto Action LTD ) PSA
01.2017 - 02.2020
Regional Sales Manager VOLVO Trucks Mexico
Ciudad de Mexico
04.2013 - 08.2020
Senior Regional Sales Manager
Volvo Group
03.2013 - 02.2017
Regional Sales Manager
Chicago Pneumatic ATLAS COPCO
03.2012 - 08.2013
Aftermarket Sales Manager
Freightliner-Daimler México AG
01.2006 - 03.2012
Remanufacured Manager REMAN
Detroit Diesel Allison ( A sister company of DAIMLER)
01.2006 - 03.2012
Marketing Manager and Sales National Manager
Beissbarth GmbH
12.2005 - 01.2006
Marketing Director
Specialty Equipment Market Association, SEMA
01.2003 - 01.2005
Bachelor of Science - International Trade
Universidad Del Valle De Mexico
08.1996 - 12.2000
- Isuzu CRM and Products
- Adwords, Video, Display, Google de Mexico]
- Sales Circul, Smart Drive by ISUZU
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