Christine Pallasser
Language Instructor, Translator
Mexico City,Ciudad De México / DF
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
7
7
Languages
Work History
Assistant to Chief Justice
tribunal electoral del poder judicial de la federacion
Ciudad de México, Ciudad de México / DF
05.2019 - Current
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Supervised work of contracted employees to keep on task for timely completion.
- Worked closely with Chief Justice to maintain optimum levels of communication to effectively and efficiently complete projects.
- Worked flexible hours; night, weekend, and holiday shifts.
Language Instructor/Legal Translator
tribunal electoral del poder judicial de la federacion
Ciudad de México, Ciudad de México / DF
02.2009 - 05.2019
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
- Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Translated legal and academic texts for publishing in English, Spanish, German and 1 in French.
- Document translation English, Spanish and German.
- Delivered 40 hours per week of classroom lectures, instructing over 300 students per semester in English and German Language in group and private lessons in the institution.
- Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
- Employed diverse teaching approaches to help students of all abilities understand material.
- Administered standardized tests in accordance with TOEFL testing programs.
- Inspired academic success based on belief that all students can achieve excellence, regardless of background.
- Utilized curriculum which reflected diverse educational, cultural and linguistic background of student body.
Language Instructor Freelance
self
Ciudad de México, Ciudad de México / DF
10.2001 - 01.2009
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Director
berlitz de mexico s.a. de c.v.
Ciudad de México, Ciudad de México / DF
10.2000 - 09.2001
- Worked flexible hours; night, weekend, and holiday shifts.
- Supervised work of contracted employees to keep on task for timely completion.
- Worked closely with country manager of Mexico to maintain optimum levels of communication to effectively and efficiently complete projects.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Conducted research, gathered information from multiple sources and presented results.
Sales and Marketing Executive
Berlitz Guatemala
guatemala city, guatemala
07.1998 - 09.1999
- Achieved highest sales in Guatemala and Central America in total
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Developed and implemented SEO techniques to maximize internet traffic and presence.
- Analyzed sales and marketing data for improved strategies.
- Organized events and product presentations related to national conferences and conventions.
Front Office Manager
Hotel Maria Theresia
Innsbruck, Austria
03.1979 - 09.1981
- Coached employees through day-to-day work and complex problems.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Interpreted management directives to define and document administrative staff processes.
- Trained team members on new hotel services and products to support promotional efforts.
- Supervised 3 to 4 interns and provided constructive feedback, resulting in higher morale and increased employee retention.
- Kept high average of performance evaluations.
- Monitored front areas so that questions could be promptly addressed.
- Mentored office employees on proper administrative procedures and how to use programs such as a booking machine (automat), keeping operations consistent and efficient for maximum performance.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Mentored office employees on proper administrative procedures and how to use programs such as the booking machine and filing processes, keeping operations consistent and efficient for maximum performance.
Education
High School Diploma -
High Shool With Matura Exam
Austria 04.1978 - 07.1978
Skills
Expert in customer relations
Customer service understanding
Close attention to detail
Customer care
Confidentiality
currently studying Arabic, Russian, French and Italian
prefectinFrench and Italian
Arabic and Russian beginner A1 / A2
Timeline
Assistant to Chief Justice
tribunal electoral del poder judicial de la federacion
05.2019 - Current
Language Instructor/Legal Translator
tribunal electoral del poder judicial de la federacion
02.2009 - 05.2019
Language Instructor Freelance
self
10.2001 - 01.2009
Director
berlitz de mexico s.a. de c.v.
10.2000 - 09.2001
Sales and Marketing Executive
Berlitz Guatemala
07.1998 - 09.1999
Front Office Manager
Hotel Maria Theresia
03.1979 - 09.1981
High School Diploma -
High Shool With Matura Exam
04.1978 - 07.1978