Results-focused member services professional highly effective at building relationships with team members and customers of all backgrounds. Open and clear member willing to take on any task with hardworking and resourceful mindset.
Overview
5
5
years of professional experience
Work History
Member Service
Recreational Sports Center, Utep
07.2023 - Current
Established strong relationships with members through personalized attention and proactive communication.
Identified opportunities for process improvements, resulting in enhanced efficiency within the Member Services department.
Collaborated with other departments to resolve complex member issues swiftly and effectively.
Promoted a positive work environment through team-building activities and transparent communication among staff members.
Facilities Assistant
El Paso Community College - Valle Verde Campus - EPCC VV
11.2019 - 03.2020
Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Education
Civil Engineering
University of Texas At El Paso
EL Paso ,Texas
05.2026
Multidisciplinary Studies
El Paso Community College
El Paso, Texas
06.2022
High School Diploma -
Father Yermo High School
El Paso , Texas
05.2019
Skills
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking Abilities
Excellent Communication
Critical Thinking
Decision-Making
bilingual
Timeline
Member Service
Recreational Sports Center, Utep
07.2023 - Current
Facilities Assistant
El Paso Community College - Valle Verde Campus - EPCC VV
11.2019 - 03.2020
Civil Engineering
University of Texas At El Paso
Multidisciplinary Studies
El Paso Community College
High School Diploma -
Father Yermo High School
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