CINTHIA DEUTSCH
Summary
Strategic Change Management Leader with 10+ years of experience directing a diverse portfolio of enterprise transformations and targeted, small-scale initiatives. Proven expert in building scalable change governance frameworks, mitigating operational risk, and driving cross-functional adoption across multiple industries to enhance the employee experience and deliver measurable business value.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Organizational Change Manager
H-E-B
01.2024 - Current
- Design and execute comprehensive change roadmaps that enhance the employee experience, minimize business friction, and drive operational excellence across the organization.
- Lead end-to-end strategic change and organizational design initiatives supporting complex enterprise transformations, process modernizations, and targeted department shifts.
- Partner with senior leadership and cross-functional workstreams to establish clear alignment on transition milestones and build robust feedback loops to capture frontline sentiment.
Senior Change Management Leader
Hyatt | Chesapeake Utilities | eBay | Toyota | Visa (Contracts)
01.2020 - 01.2024
- Directed end-to-end change strategies for large-scale ERP migrations and targeted transformation projects impacting thousands of Partners.
- Guided complex organizational restructuring and merger transitions, managing sensitive alignment strategies to mitigate workforce friction and drive operational readiness.
- Partnered closely with executive sponsors and cross-functional leaders to integrate change management milestones directly into primary business goals.
- Built and spearheaded Change Management Offices (CMOs), establishing scalable governance frameworks and tools to formalize change practices across diverse corporate environments.
- Conducted deep change impact, readiness, and risk assessments to provide leadership with measurable outcomes and ensure smooth implementation execution.
- Designed and delivered customized training programs, interactive workshops, and communication roadmaps to secure long-term adoption and sustainment.
Organizational Change Manager
CPS Energy
01.2015 - 01.2020
- Directed end-to-end organizational change management (OCM) workstreams for large-scale enterprise platforms, ensuring seamless technical and operational alignment across multiple business units.
- Designed and executed comprehensive communication architectures, training strategies, and change impact readiness assessments to accelerate user adoption and minimize operational friction.
- Partnered cross-functionally with senior leadership and project teams to drive business readiness, successfully delivering transformation initiatives at both the local and global enterprise levels.
Education
Bachelor of Science -
Liberty University
01-2022
Associate of Science -
Rasmussen University
01-2016
Skills
- Strategic Change Management
- Stakeholder Influence & Engagement
- Organizational Design & Alignment
- Cross-Functional Leadership
- Executive Communication & Presence
- Cultural Transformation
- Training & Enablement
- Project Management
Certification
- - Change Management (PROSCI)
- - Lean Six Sigma (Green Belt)
- - Project Management (CPSE)
- - Leadership Essentials (ECornell)
PROJECTS
- Change Manamgent Office- CMO Business Implementation
- ERP Implementations- Workday, SAP, Success Factors
- HR Cloud Migrations- Workday, SAP, Success Factors
- Enterprise AI & Automation Adoption- MS Copilot, Google Gemini
- Cloud Productivity Migrations: MS365, Google Workspace
- Customer Service Transformations- CRM Platforms
- Cybersecurity & Data Governance: MFA, Okta, ECM
- Mergers & Acquisitions, Organizational Design, Workplace Strategy Shifts
Timeline
Organizational Change Manager
H-E-B
01.2024 - Current
Senior Change Management Leader
Hyatt | Chesapeake Utilities | eBay | Toyota | Visa (Contracts)
01.2020 - 01.2024
Organizational Change Manager
CPS Energy
01.2015 - 01.2020
Bachelor of Science -
Liberty University
Associate of Science -
Rasmussen University