Cinthia Sainz

• Managed and prioritized the product backlog, ensuring alignment with business goals.
• Defined clear user stories and functional requirements for the development team.
• Acted as the primary liaison between stakeholders and technical teams.
• Oversaw PromoMats content workflows, ensuring compliance with industry regulations.
• Optimized PromoMats processes, enhancing efficiency and automation.
• Delivered product roadmaps and monitored progress using Agile tools like Jira.
• Conducted stakeholder reviews and facilitated team ceremonies (refinement, planning, demos).

• Regional SAP in charge of the SAP Requirements
• Participation as a Coordinator in the Americas SAP
• Bussines Analyst in different projects, Global Implementations and Projects like BRV Project

Implementation of SAP QM Module:

• Managed use cases and requirements, performed changes, and provided user support.
• Configured new functionalities in the QM and PM modules.
• Addressed specific requirements related to ABAP.
• Participated in implementation projects for the MM and WM modules.

• Located in Hewlett Packard HPE coordinating and monitoring the team to close the costumer tickets on time
• Reporting and Analysis of the data for the key business indicators of the ALM IT Tickets
• Modelling of products (JAVA), Costumer Service
• Technical Support
• ABAP Support on different projects

• ERP implementation (TSD) in Latino America (Internal ERP For the employees training and pathway career)
• Technical support of all the Mexico Team

Functional Consultant – SAP QM Module

• Responsible for IT reports, user support, configuration, and training across SAP logistical modules (QM, MM, PM, PP).
• Managed ABAP development, including reports, ALV, SmartForms, and batch inputs.
• Oversaw SAP security, managing roles, profiles, and authorization objects.
• Handled documentation, job control/review, and transport management.
• Led the development, implementation, and closure of user requirements, functional specifications, risk analysis, and procedures.