Cinthia Fabiola Hernandez Martinez

• Statistical analysis of process data (KPIs) to identify variation sources and improve yield.
• Leadership of cross-functional teams for root cause analysis and corrective actions.
• Validation and follow-up of customer complaints.
• Internal and external containment and disposal of non-conforming products.
• Implementation of new measurement equipment, improving inspection efficiency and reliability.
• Development and optimization of XRF calibration methods for Sn/Ni coatings, improving measurement accuracy and consistency across production lines.
• Support of internal, external and client audits under IATF 16949, identifying non-conformities and driving corrective actions to ensure compliance and continuous improvement.
• Management and training of technical quality staff at production stations.

Key Achievement

• 80% reduction in customer complaints within 2 months through optimization of measurement systems and statistical data analysis.

• Validation and follow-up of internal customer complaints.
• Participation in process improvement initiatives and documentation of quality procedures.
• Validation of non-conforming product to ensure proper disposition.
• Developments of measurement programs using KEYENCE IM-8000 Series 2D measurement system