Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cinthya Ordaz

Cinthya Ordaz

Sr /Lead SQA Engineer
Aguascalientes,Ags.

Summary

Senior/Lead Quality Assurance Engineer with over 15 years. Skilled in the full software testing lifecycle, including planning, analysis, design, execution, monitoring. Hands-on experience with various testing types including functional, system, regression, automation, across web, mobile, and standalone applications.

Experienced in leading testing teams as well as leading Agile teams as a Scrum Master, facilitating ceremonies, removing blockers, and driving continuous improvement. Proficient in analysis, problem-solving, self-driven and collaboration, with a strong willingness to learn and adapt.

Passionate about working in a team-oriented environment, providing help and support. Currently aiming to obtain Agile Leadership certification in Scrum, while also enhancing automation skills.

Overview

20
20
years of professional experience
3
3
Certifications

Work History

Sr SQA Engineer / Scrum Master

McKesson
04.2024 - 04.2025
  • Implemented Testing Process along DSCSA project which is a sub module of McKesson SAP.
  • Automated API test cases for 2 project (DSR/CDR) that were run for Functional and Regression testing.
  • Implement Scrum methodology driving continuous improvement.
  • Created Automation Test plan, Create Automated Test cases on postman that were integrated on CI-CD to be run on each release.
  • Created API Test cases on postman, execute Test Cases for each new requirement that were run on Functional and Regression to verify all requirements are meet.
  • Implemented a defect management process to ensure issues are documented and tracked, including conducting bug regression testing before production deployment.
  • Run /Create Queries on Mongo DB to get data to create Test cases for each environment- DEV, QA, Test, Prod.
  • Collaborated on Performance testing using Jmeter to verify reliability of the app.
  • Lead Agile meetings, daily stand up, retrospective, backlog refinement to identify blockers, impediments and work on adaptation and continuous improvement.
  • Reduced defect leakage by implementing rigorous regression testing methodologies.
  • Supported agile development methodologies through active participation in daily stand-ups, sprint planning sessions, and retrospectives.

Sr SQA Engineer

Electrorent
04.2023 - 11.2023
  • Improved/ Implemented Testing Process, coached Dev team to new testing process.
  • Defined Testing priorities on each Sprint to have a clear Sprint goal.
  • Created Test plan for each Release, create Test Cases, execute test Cases that were used to Perform Smoke, Feature, Regression and UAT testing to verify all requirements are met.
  • Used GT Metrix for performance testing to verify load testing and prevent low performance on production.
  • Used Azure as Defect management Process tool and Test repository to document and track on issues helping to prevent them from reaching production.
  • Run automation pipelines for Regression Testing to be executed on each release.
  • Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.

Sr SQA engineer

Transcendent
04.2020 - 12.2022
  • Lead Inventory - Comcast project. Coordinated Planning, Execute and Monitor Releases of new features.
  • Created Test plan, create Test Cases, execute test Cases that were used to Perform Smoke, Feature, Regression and UAT testing on each release to verify all requirements are met.
  • Collaborated on Defect management Process to keep track on issues an avoid them on production.
  • Developed Triage meetings with Development and Business Analyst to agree on prioritize issues.
  • Collaborated on Status meeting with Management to provided status on current project and discuss any blockers or risks.

Sr SQA Engineer

Essentium 3D
08.2019 - 04.2020
  • Implemented a Quality Assurance Process into a new Project. From end to end. Participated in early planning with clients to define projects goals.
  • Collaborated on requirements definition to avoid unclear or confused requirements.
  • Created Test Plans & Test Strategy, Test Cases that were used to perform Feature System testing to verify all requirements are met.
  • Created Automation Test plans, identify tools to implement automation.
  • Implemented a defect management process to ensure issues are documented and tracked, including conducting bug regression testing before production deployment.
  • Identified Gaps and Risk to mitigate into the different project stages.
  • Coordinated UAT Test with the operational client team that helps the client to test hands on.
  • Master scrum role played during some phases of the Project to keep track of the assignments and maintained backlog updated.
  • Promoted a culture of continuous improvement by advocating for best practices in software quality assurance across the organization.

Sr SQA Lead

Texas Instruments ( Hitss, Dextra)
05.2011 - 08.2019
  • Lead the Exam Calc project, delivering high-quality releases every 8–12 months with unique features. Lead a team between 3-8 team members getting Voice of Customer to accomplish delivery on time or early time.
  • Participated in all project phases—planning, execution, and retrospectives—while testing across various platforms/ browsers (Windows, Mac, Mobile) applying risk-based testing to have a good coverage for the app and avoid findings on production.
  • Coordinated exploratory Testing session across functional teams.
  • Monitored and track team task by sending weekly reports to Management.
  • Collaborated on triage meetings with Dev, PO and BA to determine prioritization severity and assignments on bugs.
  • Focused on team building, coaching and career development.
  • Collaborated in risk analysis and regularly reported project status to senior leadership and cross-functional teams to coordinate release schedules.
  • Lead automation effort on Robot framework to optimize Regression testing.

Tester Senior

Softtek
01.2010 - 03.2011
  • Performed early Risk Testing that become a redo on planning, getting on track the project Schedule.
  • Lead triage meetings with Dev, PO and BA to determine prioritization severity and assignments on bugs.
  • Conducted a weekly status presentation for client manager and team members.
  • Created metrics to make sure SLAs are accomplished.

Tester Senior

AT & T
02.2008 - 11.2009
  • Collaborated on the CX project performing Analysis, Test Design and Test execution in coordination with another testing team to release the project.
  • Participated on UAT testing supporting Final users.
  • Directed the creation of Executive Report across functional areas to communicate the status of testing efforts.

Tester Senior

Intercall
04.2007 - 02.2008
  • Collaborated on internal project performing Test Design, execution, UAT testing for a communication project (ZOOM) to be integrated on a new app.
  • Collaborated to improve Defect managements process for a better tracking.
  • Collaborated on Continues process improvements with Six sigma.
  • Used SQL for Data base consulting/update to support data test cases.
  • Performed peripheral testing to ensure headset compatibility and proper functionality within the application.

Tester Senior

JP Morgan
03.2005 - 03.2007
  • Participated on different Trade projects being the testing Process owner.
  • Create Test Plans, Test cases and test execution.
  • Improvements on Defect Management Process.
  • Perform Weekly status meetings to other teams.

Education

Bachelor of Science - System Engineering

Instituto Politecnico Nacional
CDMX
05.2001 -

Skills

API Automation Testing

Confluence

Risk Management

Jira

Postman

SQL

Mongo DB

GitHub

JMeter

Scrum Master facilitator

Defect tracking

Mobile application testing

API testing mastery

Excellent communication

Team collaboration

Problem-solving aptitude

Certification

Scrum I

Timeline

Sr SQA Engineer / Scrum Master

McKesson
04.2024 - 04.2025

Sr SQA Engineer

Electrorent
04.2023 - 11.2023

Sr SQA engineer

Transcendent
04.2020 - 12.2022

Sr SQA Engineer

Essentium 3D
08.2019 - 04.2020

Sr SQA Lead

Texas Instruments ( Hitss, Dextra)
05.2011 - 08.2019

Tester Senior

Softtek
01.2010 - 03.2011

Tester Senior

AT & T
02.2008 - 11.2009

Tester Senior

Intercall
04.2007 - 02.2008

Tester Senior

JP Morgan
03.2005 - 03.2007

Bachelor of Science - System Engineering

Instituto Politecnico Nacional
05.2001 -
Cinthya OrdazSr /Lead SQA Engineer