CINTHYA CANSECO ARCEO

• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

• Projection Sales Plan to Achieve Goals, Manage Inventories , Decision Making, Establish
• Sales Objectives and Financial Indicators Analytics, Team Leader and Assurance of
• Accomplishing Customer Service Standards.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Manufacture Process Planning and Shipping Logistics.
• Manage Customers Accounts
• Employed accurate forecasting to increase efficiency and reduce waste.
• Reviewed inventory stock and reordered to maintain supplies for production.
• Worked directly with production personnel to resolve production scheduling issues and conflicts.

• Extract Process and Group Data, Resume Information, Analyze and Generate Report and
• Graphics for Private and Government Projects.
• Identified and documented detailed business rules and use cases based on requirements analysis.
• Researched and resolved issues regarding integrity of data flow into databases.

• Team Leader, Coordinate Staff Tasks.

• Assurance of Optimal Responsibilities Fulfillment, Ensure Quality Standards and Customer Service.

• Improved operations through consistent hard work and dedication.