Citlaly Andrea Jiménez Núñez
Tuxtla Gutiérrez,CHP
Summary
Dynamic leader with proven expertise in branch operations management and exceptional customer service skills. At Aceros Del Grijalva, spearheaded talent acquisition and performance optimization, significantly enhancing organizational capabilities. Excelled in sales management and customer relationship building at Operadora Perdigón Sa De Cv, driving loyalty and retention. Mastery in staff development and decision-making underscores a commitment to excellence and efficiency.
Overview
8
8
years of professional experience
Work History
Gerente De Sucursal
Aceros Del Grijalva
08.2019 - Current
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Consulted customers to boost product sales and services.
Ejecutiva De Ventas
Operadora Perdigón Sa De Cv
10.2016 - 10.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Business Administration
Universidad Virtual De Negocios (UVN)
Puebla, Mexico City, Mexico03-2027
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Decision-making
- Cash handling
- Sales management
- Staff supervision
- Staff development
Timeline
Gerente De Sucursal
Aceros Del Grijalva
08.2019 - Current
Ejecutiva De Ventas
Operadora Perdigón Sa De Cv
10.2016 - 10.2018
No Degree - Business Administration
Universidad Virtual De Negocios (UVN)
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