Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Clariza Almara Reyes Valenzuela

Tijuana BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Results Companies
05.2016 - 02.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed debit and credit card and electronic check payments.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Sales Agent

Redial BPO
04.2019 - 06.2021
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Set and achieved company defined sales goals.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Collections Agent

Keizman And Associates
02.2022 - 09.2023
  • Processed payments and applied to customer balances.
  • Negotiated with account holders to devise repayment plans and minimize collections receivables.
  • Researched accounts and completed due diligence to resolve collection problems.

Education

High School Diploma -

CNCI
Cd. Obregon, Sonora
06.2015

Skills

  • Client Engagement
  • Active Listening
  • Conflict Resolution
  • Time Management

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Collections Agent

Keizman And Associates
02.2022 - 09.2023

Sales Agent

Redial BPO
04.2019 - 06.2021

Customer Service Representative

Results Companies
05.2016 - 02.2019

High School Diploma -

CNCI

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Clariza Almara Reyes Valenzuela