Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Accomplishments
Timeline
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Claudia Acosta Hernandez

Querétaro City,QUE

Summary

An accomplished QC Analysis (13 years) and release manager (3 years) with strong experience in Manual Testing, User Acceptance Testing (UAT), and Integration Testing, planning, management, and project timelines coordination. Recognized for expertise as a Senior Tester, Defect Manager, and Release Manager, demonstrating a seniority level. Proven ability to ensure high-quality deliverable while effectively managing defects and overseeing release processes.

Experienced with coordinating software release cycles and ensuring timely delivery. Utilizes robust project management skills to align team efforts and meet deadlines. Track record of fostering team collaboration and adapting to dynamic project requirements to achieve successful outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Release Manager and QA Globant

Citi
04.2022 - Current
  • Define the release schedule and roadmap in collaboration with stakeholders.
  • Coordinate between development, QA, operations, and business teams.
  • Ensure dependencies between teams and components are properly managed.
  • Change & Risk Management
  • Release Readiness & Quality Assurance
  • Maintain release notes and documentation for all deployments.
  • Act as the point of contact for all release-related communications
  • Provide updates to stakeholders about release progress and potential delays.

Release Manager and QA SR

HSBC
04.2021 - 05.2022
  • Planning & Coordination
  • Change & Risk Management
  • Release Readiness & Quality Assurance
  • Deployment & Automation
  • Communication & Documentation
  • Post-Release Monitoring & Support
  • Process Improvement

QA Manual Globant

Globant
02.2018 - 04.2021
  • Acceptance Testing (UAT), and Integration Testing, planning, management, and project timelines coordination
  • Recognized for expertise as a Senior Tester, Defect Manager, and Release Manager, demonstrating a seniority level
  • Proven ability to ensure high-quality deliverables while effectively managing defects and overseeing release processes.

Test lead

MTP
01.2016 - 01.2018
  • Factory lead
  • Test Plan
  • Test estimation
  • Test case design
  • Follow-up of the general execution
  • Generation of the deliverable

Tester SR

Daksha
08.2014 - 12.2015
  • Black box testing
  • Test case design
  • Functional Testing
  • Regression Testing
  • Acceptance Testing UAT
  • API Testing (Postman)

Tester SR

Cinte
06.2013 - 07.2014
  • Testing 300 new services and products developed for project “Sumando”
  • SQL and SOAP UI Validations AS400 testing

Tester SR

Praxis (AXA Seguros)
05.2012 - 06.2013

Tester Jr

Intermec (Pepsico)
01.2011 - 03.2012

Tester JR

Hildebrando (BBVA)
02.2010 - 12.2010

Education

IT Management degree -

UVM
05.2010

Skills

  • Planning & Coordination
  • Change & Risk Management
  • Release Readiness & Quality
  • Deployment & Automation
  • Communication
  • Post-Release
  • Process Improvement
  • Test Planning & Documentation
  • Test Execution
  • Defect Reporting & Tracking
  • Types of Testing
  • Manual testing
  • API testing
  • Test Environment Setup

Certification

  • ISTQB Foundation certification, 2017-12-01
  • SCRUM Master certification, 2019-03-01

LANGUAGES

Spanish: C2 Experto
English: C1 Avanzado

Accomplishments

  • Release to global banking mobile application store

Timeline

Release Manager and QA Globant

Citi
04.2022 - Current

Release Manager and QA SR

HSBC
04.2021 - 05.2022

QA Manual Globant

Globant
02.2018 - 04.2021

Test lead

MTP
01.2016 - 01.2018

Tester SR

Daksha
08.2014 - 12.2015

Tester SR

Cinte
06.2013 - 07.2014

Tester SR

Praxis (AXA Seguros)
05.2012 - 06.2013

Tester Jr

Intermec (Pepsico)
01.2011 - 03.2012

Tester JR

Hildebrando (BBVA)
02.2010 - 12.2010

IT Management degree -

UVM
Claudia Acosta Hernandez