Claudia Chavez Alcala
Saltillo, Coahuila
Summary
I am a professional with more than 20 years of experience in Human Resources area. I consider myself a high level of demand person and focused on results. I like challenges and being in continuous learning. Team work, continuous improvement, leadership, resilience, perseverance, curiosity are some of my strengths.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Specialist and Talent Acquisition
CGN México
Monterrey, N. L. (Hybrid)
04.2022 - Current
- Elaborate job descriptions for México operations.
- Elaborate Employee Agreement form.
- Elaborate Internal Regulations (RIT).
- Elaborate Employee handbook.
- Elaborate Onboarding packet for México employees.
- Recruitment process for new positions for México operations.
- Conducting onboarding processes for newly hired personnel at the company.
- Pre-payroll process.
- Project and program development.
- Preparation of reports and summaries.
- Coordination and planning of interview processes.
- Maintenance of the database and records.
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
Human Resources Superintendent
Phillips Industries
Saltillo, Coah.
06.2021 - 10.2021
- Administrate and coordinate Labor Relationship, Recruiting and Training areas.
- Daily walkthrough of operational areas to have direct contact with the operational staff to clarify payroll questions, process vacations, etc., and to monitor the training and adaptation process of newly hired personnel to their work area.
- Daily tracking of absenteeism, resignations, and job abandonments to maintain control and record data for the indicators presented to the Operations Management.
- Design and execute action plans to improve absenteeism, turnover indicators.
- Design and execute action plans for talent attraction and retention (operational personnel).
- Monitoring of the training plans for operational staff and the implementation of Skills Charts.
Human Resources Manager
Plásticos Flambeau
Saltillo, Coah.
08.2010 - 06.2021
- Administrate and coordinate Training, EHS, Labor Relationship and Recruiting areas.
- Ensure compliance of personnel requirements at all levels.
- Elaborate and administrate Human Resources monthly and annual budget
- Collective Labor Agreement negotiation
- Coordinate and ensure compliance of Annual Training Plan
- Attend external and internal Customer, IATF 16949, ISO 14001 audits
- Coordinate the application of Annual Work Environment Survey and elaborate action plans to improve results
- Coordinate administrative staff annual Performance Evaluations process.
- Implement and coordinate categorization process to operative staff.
- Update weekly and monthly Human Resources´ KPIs.
- Design, plan and stablish strategies to control and decrease turnover, absenteeism and improve work environment and safety.
- Design, plan and coordinate motivation and integration events.
- Elaborate monthly reports to Plant Manager and Corporate.
- Participate in monthly OES meetings with Corporate.
- Participate in 5´s and LPAs audits.
- Coordinate 5´s program.
- Implement and maintain information systems, policies, Labor Internal Guidelines.
- Negotiation annual Labor Contract with union.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs and constructive feedback.
- Implemented performance review and motivational strategies to elevate HR team results.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
Training Coordinator
Engicom
10.2002 - 08.2010
- Elaborate and coordinate compliance of Annual Training Plan
- Coordinate TND program
- Planning and coordinate training to all staff
- Achieve with STPS requirements
- Elaborate and update ability matrix on monthly basis
Education
Certificate - Administrative Assistance And Secretarial Science
Instituto Comercial Bilingue
Saltillo, Coah.06.1989
Skills
- Leadership
- Accountability
- Achieve goals
- Active listening
- Attention to details
- Team building
- Communication
- Computer literacy
- Ethic
- Kindness
- Manage projects
- Negotiation
- Responsible
Certification
- Leadership program for Managers
- Coaching and NPL
- Team work
- Conflict management
- IATF and ISO 14001 internal auditor
- EHS
- Human Resources Administration
- Reforms to the Federal Labor Law
- NOM 035
Languages
English
Advanced (C1)
Additional Information
- Microsoft Office 365
- ADP Workforce
- Dyamics
- Teams
- Zoom
Timeline
HR Specialist and Talent Acquisition
CGN México
04.2022 - Current
Human Resources Superintendent
Phillips Industries
06.2021 - 10.2021
Human Resources Manager
Plásticos Flambeau
08.2010 - 06.2021
Training Coordinator
Engicom
10.2002 - 08.2010
Certificate - Administrative Assistance And Secretarial Science
Instituto Comercial Bilingue